Emroj Kandwal Email & Phone Number

Dubai, United Arab Emirates

⬛ Overseeing the GCC team of 100 plus team members across three brands: Oakley, Reebok, and 47, ensuring effective collaboration and performance.⬛ Expanded the brand's presence in the GCC by opening five new stores and entering one new market, enhancing market share by 10%.⬛ Identified resource and personnel capability gaps, implementing targeted training initiatives that improved team performance by 20%.⬛ Analyzed data and metrics to pinpoint areas for operational improvement, resulting in a 25% reduction in operational costs.⬛ Managed financial records for the cluster, prepared budgets totaling AED 35 million, tracked expenses, and monitored revenue achieving a 10% increase in profitability.⬛ Collaborated with departments such as Human Resources and Marketing on three major cross-area initiatives, driving a 30% improvement in customer engagement.

Dubai, United Arab Emirates

■ Manage and ensure smooth daily operations across multiple boutique locations, maintaining high service standards.■ Analyze sales performance and implement strategies to drive revenue growth and achieve sales targets.■ Prepare and manage budgets, monitor financial performance, and conduct regular financial analysis to identify areas for improvement.

Dubai, United Arab Emirates

■ Comprehensive Retail Operations: Leveraged a decade of experience in retail operations at Landmark Group to enhance efficiency and customer satisfaction, leading to a 20% increase in overall store performance.■ Financial Expertise: Managed store budgeting and financial forecasting, achieving a 15% reduction in operational costs while maintaining high standards of service and product availability.■ Training and Development Impact: Led training programs for new staff, cultivating a skilled workforce and contributing to a 25% increase in employee retention, thereby strengthening team cohesion and performance.

Dubai, United Arab Emirates

■ Sales Growth Driver: Spearheaded initiatives that resulted in a 30% increase in quarterly sales, demonstrating a strong ability to implement effective merchandising and promotional strategies that resonate with customers.■ Operational Efficiency: Streamlined inventory management processes, achieving a 25% reduction in stock discrepancies and enhancing overall operational efficiency, which directly contributed to improved customer service and satisfaction.■ Leadership and Team Development: Successfully trained and mentored a team of 15+ staff members, leading to a 20% improvement in employee performance metrics and fostering a collaborative environment that motivated team members to exceed sales targets.

Delhi, India

■ Exceptional Sales Growth: Drove a remarkable 25% increase in annual sales through the strategic implementation of targeted marketing initiatives and a focus on enhancing customer engagement, demonstrating a keen understanding of market dynamics.■ Empowering Team Leadership: Fostered a positive and high-performing work environment by mentoring and training a team of 20+ staff members, resulting in a 15% boost in customer service ratings and cultivating a culture of collaboration and excellence.■ Optimized Operational Efficiency: Streamlined inventory management processes, achieving a 20% reduction in stock discrepancies and ensuring optimal product availability, reflecting a proactive and solutions-oriented approach to operational challenges.

New Delhi, Delhi, India

■ Customer Whisperer: Mastered the art of deciphering shopper moods—whether they were in “I need retail therapy” mode or “Just browsing and judging” mode—boosting customer satisfaction by 10% (and helping a few find the perfect outfit to impress their ex).■ Merchandising Ninja: Learned the delicate balance of keeping the store looking fabulous while dodging the occasional flying sweater and that one customer who thinks “try before you buy” means an all-day fashion show, improving restocking efficiency by 15% (and mastering the skill of folding clothes while simultaneously dodging rogue hangers).

Delhi, India

■ Tech Matchmaker: Successfully matched clients with their dream tech solutions, turning "I have no idea what I need" into "Wow, this is exactly what I wanted!"—all while increasing sales by 20% and occasionally throwing in a bad tech pun to seal the deal.■ Customer Relationship Whisperer: Cultivated relationships so strong that clients began asking for my recommendations on everything from software to weekend brunch spots, leading to a 15% boost in repeat business (and a few new friends along the way).

Master Of Business Administration (M.B.A.), Marketing, A

Bachelor'S Degree, Physics, Chemistry And Mathematics, 2Nd