Emily Schaefer Email & Phone Number

Spokane, Us

- Led internal communication and online community engagement activities for over 500 caregivers of children with special needs across the state of Colorado and over 100 globally distributed employees, promoting increased individual and group caregiver participation and connection alongside a more positive program experience--Developed and maintained an editorial calendar of posts for the calendar year, supporting consistent, long-term activity on Circle, our internal community platform--Updated over 15 sections of resources hosted on Circle to provide caregivers and families with helpful information--Tracked total member count and participation analytics over individual day and 30-day periods to ensure overall participation aligns with quantitative monthly goals--Conducted user interviews with caregivers to continue to improve the community experience and implement qualitative feedback--Wrote a monthly internal newsletter featuring company updates, partner organizations, upcoming events, and more to provide families with information in additional mediums- Planned and hosted upwards of four in-person events across two major metropolitan areas and at least each one webinar or clinic each month, providing families with opportunities to connect with others and build community- Led monthly meetings and initiatives with the Family/Community Council, a group of five caregiver parents, to incorporate ideas and feedback into community activities and events- Partnered with outreach representatives to build and develop relationships with locally-based organizations supporting the special needs community, creating a pipeline to grow the family base while providing helpful resources to those in need- Supported internal communication efforts for three teams, ensuring language is consistent and timelines aligned for successful landing

Redmond, Washington, Us

- Managed the Technical and Community Leadership team communication strategy and editorial calendar to ensure 150+ stakeholders, leaders, and peers and 60,000 community members were kept informed of program news and successes, which led to greater organizational awareness and collaboration with our programs- Managed a portfolio of 15 Connected Communities, a company-wide communities of practice program supporting over 60,000 global employees with a focus on enabling individual contributor leaders and promoting knowledge sharing and collaboration, resulting in increased productivity, role efficiency, and network growth for employees- Spearheaded marketing and evangelism efforts for the Connected Communities program to increase reach across the organization by building partnerships with over 10 internal events and groups, which resulted in increased community growth and participation in internal volunteer opportunities- Led rebranding and change management efforts for the Connected Communities program evolution, implementing a transition plan for three organizations and four audiences to align with business strategy and evolve the program to a new business remit, identity, and platform-- Produced email communication for 1000+ participants in the program’s user experience testing instance and organized upwards of 10 testing focus groups and informational sessions, resulting in positive user feedback and over 50 user-suggested backlog items to improve the tool being tested-- Executed a communication timeline and plan for four communities in an early adoption migration period and full rollout, ensuring members were supported throughout the program transition with the appropriate materials to understand the change-- Created readiness materials in PowerPoint and organized over 25 informational meeting sessions that reached 3,304 program participants to support their long-term change transition

Redmond, Washington, Us

Global Program Management Office (Cross-Domain Delivery, Microsoft Services)Microsoft Aspire Experience (Microsoft Academy of College Hires) Program FY18 MemberHonors: October Superstar Performer Award (GPMO, October 2018), CDD #BetterTogether Award (Microsoft Services)- PMI-certified digital transformation project manager supporting program management offices (PMO) on multimillion-dollar recovery engagements, which contributed substantial revenue and furthered Microsoft’s digital transformation capabilities-- Led internal/external PMO communication strategic planning and stakeholder analysis on a Cloud Modernization engagement with a large media client, one of the company’s largest cloud migration engagements, laying the foundation for positive company/customer relationships-- Supported schedule management and migration process audit efforts on a Cloud Modernization engagement with a large financial client, successfully migrating 153 events, 2700+ servers in Azure, and 317 environments, which supported the client’s digital transformation in moving internal applications to Azure-- Led deployment/audit activities and communication with/training of 100+ end users representing over 400 healthcare clinics on a transformational customer relationship management (CRM) program for five state and local government groups, fostering a successful statewide solution deployment and smooth user transition between legacy and new systems - Led and produced organization-wide communications and customer stories for internal and external audiences, which promoted greater awareness of customer projects and successes

College Park, Md, Us

- Managed multiple projects and deadlines for a team of five, leading to increased office productivity and success in establishing and building strong, transparent relationships with donors and prospects- Conducted research on potential and current donors and prospects using Advance, leading to increased annual giving and a more robust pipeline of major gift activity- Led internal audits to ensure funds were being spent correctly and scholarship recipients were accounted for, promoting increased transparency and donor satisfaction- Prepared upwards of ten scholarship reports each year for donors and stewardees as a stewardship initiative to promote further giving and demonstrate giving impact- Wrote and edited articles for Endeavors magazine, “A World of Learning” newsletter, and external press releases to share information about the College of Education’s latest successes with alumni and friends - Worked collaboratively on a team digital giving initiative using LaunchUMD, an online crowdfunding resource, which raised more than 150% of its goal and raised awareness as to the College of Education’s projects and centers

College Park, Md, Us

- Conducted extensive benchmarking research and proposed new program giving structures for the Clark School to provide a starting point and further ideas for future programs- Identified new core markets for corporate partners and alumni to broaden the Clark School’s range of prospects- Organized all aspects of the first Clark School luncheon for emeritus faculty, including budget management, outreach efforts, creation of materials, and logistical planning, leading to increased engagement with the university - Created and produced essential stewardship collateral to promote further participation with Clark School efforts

Washington, District Of Columbia, Us

- Created and edited webpages using Wordpress and other online sites/programs to promote better navigation and organization on the NPCA website- Created and edited Powerpoint presentations, flyers, documents, and imagery for various events and collaborations (Peace Corps Connect conference, Let Girls Learn initiative, etc.)- Generated and curated content on behalf of the NPCA to increase social media engagement with the Peace Corps community- Wrote and edited pieces for the NPCA's many publications (online blog posts, WorldView magazine, etc.) to reach past and present Peace Corps volunteers

Bethesda, Md, Us

- Wrote and edited scripts for Integrity Minute, a case-based video series, with one script achieving full production and the episodes garnering 33,600 views and generating over 1,500 comments- Designed comprehensive strategy for internal office social media pages to engage employees with Corporate Ethics- Promoted ethics awareness through publication of articles on ethics events and office news for an internal audience- Edited and facilitated the publication of internal informative brochures to promote more knowledge about ethics- Created new designs for the external website and an e-postcard/poster campaign to motivate employees to remember ethical practices- Conducted benchmarking research on other major organizations and defense companies’ codes of conduct to provide a basic structure for future changes and edits

Bachelor Of Arts (B.A.), Communication, General

International Baccalaureate Program