Sharon R. Email & Phone Number

Jacksonville, Fl, Us

United States

• Manages 5+ new onboarding, migration, and enhancement projects monthly while efficiently handling more than 20+ incident tickets daily.• Initiate, configure, and oversee the technical management of products throughout their implementation lifecycle.• Analyze requirements, develop strategic plans and designs, and implement manual and automated testing procedures.• Conduct QA testing before launching the customer's production system.• Resolve complex technical escalation by troubleshooting incidents, analyzing traces, and examining log files.• Proficient in handling EDI, XML, and SQL for reading, parsing, and deployment.• Migrating data from legacy systems to modern platforms while ensuring data integrity.• Supporting team projects and tickets by promoting knowledge sharing, delivering training, and mentoring during regular daily meetings.• Formulate and propose projects to assist new hires by creating product documentation.

Jacksonville, Florida, United States

Founder and CEO of AR Aesthetic Rentals LLC• Managing business operations.• Overseeing financial management and effective operations.• Utilizing business tools and software to streamline operations.• Promoting a passion for ensuring high-quality service and customer satisfaction.

Jacksonville, Florida

• Worked with auditors, accounting team, Vice President of Finance, and Implementation Project Manager to evaluate enhancements and fixes on new financial system applications of Bullhorn.• Collaborated closely with the IT development team to oversee the operational status of the application through the implementation of comprehensive unit testing.• Reviewed financial documents to ensure accuracy and compliance.• Audited and resolved inconsistencies in billing and payroll records.• Prepared aging reports for submission to both corporate and clients.• Conducted internal audits.

Southfield, Michigan

• Served as a user tester to maintain and enhance EDI 277, JURIS, and SIR test automation.• Supported the Director, Managers, Supervisors, and colleagues in understanding the functionalities and implementation of the new system.• Engaged in corporate system implementation and proposed a format for the automated system, contributing to its development.• Successfully authorized designated claims and oversaw the prompt processing of payments.• Participated in corporate audits.

Associate Of Science - As, Computer Information System

Present

Bachelor Of Science - Bs, Accounting

Evaluated Credential to US Equivalency as Bachelor of Science Business in Administration Major in Accounting

Education record

Medical Billing And Coding

Business Administration In Accounting