Esther Munoz Email & Phone Number

Triangle, Va, Us

Triangle, Va, Us

Springfield, Virginia, United States

•Cultivated strong and positive relationships with coworkers and managers, fostering a collaborative and supportive team environment through proactive communication and assistance.•Actively promoted the H&M Loyalty program by successfully enrolling new customers.•Contributed to the store’s customer satisfaction goals by consistently providing exceptional service, demonstrating effective problem-solving skills, and ensuring prompt resolution of customer concerns.

Annandale, Virginia, United States

- Assisted in the preparation of year-end forms for more than 250 individual and business clients ensuring compliance with federal, state, and local tax regulations during the tax season of 2024.- Demonstrated proficiency in preparing various financial reports, including balance sheets, income statements, invoices, and other documents, showcasing strong attention to detail and analytical skills.- Educated clients on taxation enhancing their understanding of tax obligations and strategies for tax efficiency and savings.

Facilitated effective communication between English and Spanish speakers during daily company meetings, ensuring understanding of key decisions.Led daily site walk-throughs and meetings, overseeing teams of up to 30 staff members, and ensuring a comprehensive understanding of tasks.• Demonstrated exceptional adaptability as a quick learner, rapidly mastering new processes, tools, and responsibilities, resulting in a prompt promotion after one month.

- Achieved a five-star employee rating for providing exceptional service at nearly 80 different events.- Led pre-event site walk-throughs and meetings, overseeing up to 10 staff members and ensuring a comprehensive understanding of the requirements for each event.- Communicated with venue staff, event managers, catering teams, and technical support to meet event requirements.

Bachelor Of Science - Bs, Business

Activities and Societies: Alpha Lambda Delta National Honor Society & The National Society of Leadership and Success.

Education record