Edward Marlo Pacifico Email & Phone Number

Northern Mindanao, Philippines

Region X - Northern Mindanao, Philippines

Responsible for Installation, Maintenance and Troubleshoot of Various Huawei,FiberHome GPON Modems, Cisco Routers (4221,4321,4431, vEdge), Huawei DeMarc, RAD, One Access routers, Zyxel VMG Modems, Fiber Optic cables (single core to 72F),Trainings Attended: *CCPTM Training*WARPP Enterprise MMP -Execution >Web-based Approval, Recovery & Project Platform*WARPP Enterprise MMP -Add NAP

South East Asia

www.mikrotik.com/consultants/asia/philippinesMikroTik is a Latvian company which was founded in 1996 to develop routers and wireless ISP systems. MikroTik now provides hardware and software for Internet connectivity in most of the countries around the world.Our experience in using industry standard PC hardware and complete routing systems allowed us in 1997 to create the RouterOS software system that provides extensive stability, controls, and flexibility for all kinds of data interfaces and routing.In 2002 we decided to make our own hardware, and the RouterBOARD brand was born. We have resellers in most parts of the world, and customers in probably every country on the planet.Our company is located in Riga, the capital city of Latvia.

Region X - Northern Mindanao, Philippines

Region X - Northern Mindanao, Philippines

The Integrated Clinic Information System (iClinicSys) is an Electronic medical record System that Supports the functions of a clinic, i.e. barangay health station, rural health unit, or other health care facility that is primarily devoted to the care of outpatients. it Can be used by a lying-in clinic and has Package of services or components to make efficient and effective the processes inside a clinicThe Integrated Drug Test Operating Manual and Information System (IDTOMIS) helps the Drug Testing Laboratories to provide quality service to the public. 1.Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.2.Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.3.Maintain operational, configuration, or other procedures.4.Perform periodic performance reporting to support capacity planning.5.Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.6.Maintain data center environmental and monitoring equipment.7.Maintain system efficiency.8.Troubleshoot problems reported by users.9.Assign configuration of authentication and authorization of directory services.10.Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.

Cagayan De Oro City, Philippines

Responsible for proactively monitoring, troubleshooting, validating resolution of incidents, and case escalations of Internet connectivity and system performance. Implementation and optimization of the company's servers and network equipment. Desktop support and configuration of client’s PC and Laptop. Onsite customer support (Region X Rural Health Units, City Health Offices, and Barangay Health Units). Conduct training and seminars to colleagues. Install and configure software upgrades. Administer users, perform data migration, partition hard drive, install hardware, install and configure protocols. As part of the Level 1 NOC headquartered in Region 10, my job scope and responsibilities include, but are not limited to the following:• Network Management, Analysis and Troubleshooting• Incident and fault detection, identification, and diagnosis using Network Monitoring, Management Tools and Cyberoam Diagnostic Tool• Prioritize activities and resources to resolve incidents in appropriate order based on priority and client needs• Assist in identifying new tools that would help to resolve issues or create a smoother and more efficient monitoring process• Perform hardware and software testing including providing feedback and configuration documentation• Involve in internal and external clients network design and implementation• Deploy patches released by the Product Development team to all production servers and appliances/devices nationwide• Maintain accurate records and timely reports on equipment operation and ensure issues are resolved and completed• Perform initial troubleshooting, investigations and bug analysis on production systems and clearly document, record meaningful data to the Product Development team• Updating Systems and Network documentations.• Optimize System and Network performance and reliability.• Installed, configured, and secured Wireless and Wired LAN.• Documented LAN/WAN Systems and Network Infrastructure.

Cagayan De Oro City

As an Assistant General Manager (AGM) i am responsible for supporting the General Manager in the management of the entire store’s operations. Principal Duties:1.Supervise the day-to-day task assignments and performance for all management and associates.2.Ensure a pleasant shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers. 3.Manage all matters relating to associates and the store team - recruiting, hiring, training, coaching, associate engagement and performance management. 4.Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures and practices.5.Analyze results and trends and prepares action plans to leverage the store’s strengths and address areas of opportunity. Ensure the execution of all action plans.6.Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business.7.Ensure safety program execution and fulfill the store safety leader role.8.Ensure future growth by executing a defined strategy to deliver the long range plan.

Region X - Northern Mindanao, Philippines

Fiber Optic Engineer, HUAWEI Equipments, Data Center Engineer,Microwave,GSM,3G

Bachelor Of Science In Electronics And Communications Engineering, Data Communication

Activities and Societies: University Taekwondo Varsity, JIECEP officer

Engineer'S Degree, Computer Systems Networking And Telecommunications

Lan Switching And Wireless,Routing Protocols And Concepts,Network Fundamentals Course,Wan Technology

1St To 4Th Year High School

Activities and Societies: Taekwondo Varsity

Education record