Emyr Phillips Email & Phone Number

Llanelli, Gb

West Wales

Responsible for New Business development and management of existing accounts in line with targeted KPI's consisting of Volume,Cases and Profit Margin. I take a consultive approach to my account managing enabling me to use a wide range of products and services to enhance dealers profitability.I am responsible for identifying and implementing any training needs for both dealers and sales staff, including assisting them with FCA updates and making sure they are compliant with regards to selling Motor Finance and Treating Customers Fairly .

West Wales

- Coordinating accounts and engineering business prospects across both prospective and existing clients.- Dealing with any client queries or issues and ensuring timely and efficient resolutions. - Creating sales strategies and action plans through identification of key business objectives and ensuring all strategies are employed effectively. - Updating and maintaining CRM systems on a routine basis.- Consistently monitoring competitors to assess areas for improvement, promoting business growth. - Undertaking client meetings to gather requirements and demonstrate Payzone’s values effectively. - Strategically identifying areas of prevision and developing/implementing actions plans to improve client care and engineer growth. - Proactively responding to customer complaints. - Business development: meeting with clients to drive knowledge, understanding and awareness of the brand and its products.- Undertaking a number of ad hoc projects such as installation projects (installing terminals for customers). - Conducting retention calls as required. - Ensuring the effective execution and delivery of sales strategies in order to meet all short, mid and long term commercial targets.- Working closely with the Sales Coordinator and the Head of Sales, as well as the Territory Management Expert. Key Achievements: - Achieving approximately 2-3 sales per day.- Constantly in the top 4 in the UK out of 85 reps.- Securing £66,000 worth of business since January and continually exceeding expectations.

South Wales

- Managing sales appointments and ensuring a high level of efficiency. - Account management: up/cross selling additional products and services to existing customers, as well as delivering training and dealing with any outstanding issues. - Updating and maintaining the CRM system.- Consistently monitoring competitors to assess areas for improvement. - Ensuring the effective execution and delivery of sales strategies in order to meet all short, mid and long term commercial targets.- Negotiating with clients in order to obtain a mutually beneficial deal and enhance business relationships. - Demonstrating an excellent knowledge of the company and its services/products, effectively communicating this to clients.- Business development: identification, generation, and exploitation of opportunities in new and existing accounts.- Handling incoming enquiries from key accounts and identifying requirements in order to effectively solve problems.- Ensuring adherence to all company KPIs. - Working closely with estate agents and letting agents and maintaining an excellent understanding of their business requirements / needs. - Delivering system training to enable understanding. - Ensuring all client profiles were updated and informing clients about any changes. - Working closely with the Sales Manager, Sales Director and the Senior Sales Manager. Key Achievements and Key Clients Won: - Increasing agent rates to 85% - south Wales has 85% of estate/letting agents. Growth has been 35% since September 2014. - Developing 2 buying groups to win business from competitors. - Target achieved: 125% on average year on year.- Instrumental in the success of estate agents group in west and south Wales by gaining 150 estate agents from competitors.- Securing key business from John Francis, who were initially in talks with our main competitor Right Move. This pitch was lead and won by myself.

Chesire

- Coordinating a team of 8 and overseeing all aspects of recruitment, training, territory planning, account management and business development.

Key Achievements: - 2009: Masters Award Winner for the whole of the UK and Ireland. - 2010: Top New Business Sales Rep in print.

Wales

Key Achievements: - Sales person of the year for Northcliffe Media.- First sales person in the UK for Northcliffe Media to gain large supplements online e.g. wedding planner/ motors).