Emília. M Email and Phone Number

• Provide a welcoming and professional customer experience, delivering a seamless customer journey.• Ensure that reception operating procedures are in place and up to dateComply with Health, Safety and Environmental policies• Deliver excellent customer service • Set clear team goals• Delegate tasks and set deadlines• Oversee day-to-day operation• Monitor team performance and report on metrics• Achieve the highest standards of quality, service and presentation of the business.• Undertake any additional duties or responsibilities that are deemed required by the business in supporting the daily operation of the business

• Deliver excellent customer service • Set clear team goals• Delegate tasks and set deadlines• Oversee day-to-day operation• Monitor team performance and report on metrics• Motivate team members, provided training and coaching• Encourage creativity and risk-taking• Suggest and organise team building activities