Ena Gordon Email & Phone Number

London, Gb

• Spearheaded the development and execution of the Fitch Ratings Pro product portfolio, delivering client-centric financial solutions that drive business growth and enhance user satisfaction.• Defined and implemented the product vision, strategy, and roadmap for a suite of financial tools, aligning with organizational goals and delivering innovative, market-leading solutions.• Managed and mentored a team of 7 product managers and owners, fostering skill development, implementing best practices, and driving a culture of continuous improvement.• Engaged with clients, including financial advisors, to gather insights, translating their needs into actionable product hypotheses and delivering iterative, impactful updates.• Optimized product development processes using Agile methodologies, improving team efficiency and ensuring timely delivery of high-value solutions backed by data-driven performance monitoring.

•. Led a team of 3 product managers to develop a loss mitigation platform, enhancing financial planning and advice workflows for advisors and clients.• Mentored junior product managers, fostering professional growth and strengthening team performance.• Collaborated with cross-functional teams to align product features with client needs and market trends, driving satisfaction and adoption.• Defined and executed product roadmaps, prioritizing initiatives that delivered measurable business outcomes.

New York, Ny, Us

New York, Ny, Us

Developed the roadmap and implementation plans for the product redesignTransformed the existing wealth management intranet by redesigning offeringsEstablish and maintain relationships with individual or business customers or provide assistance with problems authors or users may encounter.Evaluate data to minimizing operational risks.Formulate, marketing activities to promote products working with marketing managers.Gathered analysis of product specifications and enhancements, customer feedback, and market testing for the development of next generation product.Developed detailed user profiles for strategic planning use.Interfaced with customers to resolve problems in a timely manner.Provided training, education and support to 500+ author team, support team and downstream channels.Conducted user research testing for the development of the phase two requirements for the advisor desktop and the Wealth Management Intranet.Managed 5 different teams with a total strength of 40+ till dateEffectively resolves employee conflicts and organizational problems, resulting in improved productivity.Lead 30 employees including senior positions both in New York and Manila, PhSuccessfully worked with user experience design, program management, and engineering teams in an agile environmentEstablished a new agile team created with record near to 95 % participation in agile meetings.Team designed and trained to follow Kanban or Scrum based on project or user story.Create Executive Dashboards and reporting on scrum metrics, burn-up and process improvements using Jira.

New York, Ny, Us

Manage digital content platform for Morgan Stanley Wealth ManagementCo-managed new product and services life cycle from strategic planning to tactical activitiesDrove a solution set across development teams through market requirements, product contract and positioning

New York, New York, Us

Managed the divisional implementation of the Content Management System.

Mclean, Virginia, Us

Developed and created documentation and eLearning for Credit Suisse Award winning Fixed Income Analytic Software for internal and external clients.