Enamul Karim Email & Phone Number

• Harnessed the power of persuasive communication to drive inbound and outbound sales, consistently meeting and exceeding revenue targets.• Managed accounts receivable (AR), ensuring timely collections while maintaining strong customer relationships.•Proactively promoted ancillary products and services, contributing to increased profitability and customer satisfaction.• Delivered tailored financial solutions to clients, leveraging deep product knowledge to address individual needs effectively.• Built trust and rapport with customers through empathy, professionalism, and a solutions-oriented approach.• Used CRM tools to track customer interactions, optimize workflows, and identify opportunities for growth.

Toronto, Ontario, Canada

Training and Performance: Engaged in comprehensive training on financial products and sales techniques, quickly adapting to the role and starting to bring in applications within the first month.Lead Generation and Applications: Generated over 50 qualified leads and successfully secured 10+ applications from small business owners, exceeding the initial KPIs by 30%.

Toronto, Ontario, Canada

1. Worked on a business opportunity offer for a SaaS product with an all-in-one marketing delivery service for small business owners, helping them with their marketing needs.2. Executed strategic communication and cold calling to secure appointments, achieving over 100 daily activities and exceeding quotas by 120%-150% from the first month.3. Demonstrated resilience and a comprehensive understanding of customer needs, promoted as inbound SDR after 6 months.

Toronto, Ontario, Canada

1. Achievement: Enhanced customer loyalty and satisfaction through personalized service and insightful product recommendations, contributing to a 20% increase in customer satisfaction scores. (compared to previous employees)2. Spearheaded initiatives to increase sales through effective lottery and food upsells, directly contributing to a notable uplift in store revenue.3. Recognized for outstanding performance with a wage increase and expanded responsibilities, underscoring my ability to drive sales and enhance customer satisfaction.

Canada

1. Rapidly promoted to Head Baker within just 4 months due to exemplary performance and strong work ethic.2. Oversaw bakery operations and team performance, demonstrating leadership and problem-solving skills, directly impacting store profitability by decreasing production time and enhancing team performance.