Ena Louise Quitain Email and Phone Number
With over a decade of experience in multi-channel retail, Ena is a seasoned operations leader who has successfully transitioned to the healthcare-technology industry. She leverages her expertise in process improvement, opportunity identification, and marketing communications to drive innovation and growth for DMD Skin Sciences, the most innovative and fastest-growing digital-first dermatology brand in the Philippines.As the Chief Operations Officer, Ena oversees the integration of the brand's teleclinic and physical clinic operations, ensuring a seamless and high-quality patient experience. She also leads the expansion of the brand's flagship clinic, as well as the development of the brand's culture and values. Ena's mission is to elevate the standards of dermatology practice and to empower their community of patients and practitioners through authenticity, innovation, and collaboration.
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Ecommerce Business Launching And Operations ConsultantFreelanceValenzuela, Ncr, Ph
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Chief Operations OfficerDmd Skin Sciences Oct 2019 - PresentDMD Skin Sciences is a digital-first dermatology clinic that specializes on treating acne, acne scars, and hyperpigmentation through authenticity, innovation, and the power of community. Founded by a Board-Certified Dermatologist.We believe in the power of authenticity, innovation, and community.- Determines points for improvement in operations, designs processes and implements these to become standard business operating procedures- Helps build the overall company culture while giving leeway for innovation in the different facets of the business- Leads the expansion of the brand by establishing its very first flagship clinic- Leads the integration of the brand's Teleclinic operations with our physical clinic operations for an omnichannel patient experience. - Led the team pivot to Teledermatology and social commerce as a response to COVID-19 and consistently fosters growth month-on-month since the imposition of the Community Quarantine in March 2020- Led the transformation of DMD Skin Sciences from a traditional Dermatology clinic to a digital-first Dermatology clinic, allowing us to serve patients from all over the Philippines and abroad with a 385.75% increase in number of new patients pre-Teleclinic vs. present.- Led the opening of a Philippine FDA-registered online pharmacy to serve the medical treatment of patients residing in rural areas in the Philippines.- Led the expansion of DMD Skin Sciences to the biggest e-commerce marketplaces in the Philippines - LazMall, Shopee Mall, and TiktokShop - to reach more customers for the retail purchase of DMD Skin Sciences' products.- Helped contribute to a 90% organic growth in 2022 (vs. 2021), 95.65% organic growth in 2021 (vs. 2020) and a 21.05% organic growth in 2020 (vs. 2019) based on net sales. - Oversees over-all operations of the company including Marketing, R&D, Product Design, Social Commerce Fulfillment, and Teledermatology Operations. -
Incubation Mentor (Product Design, Product-Market Fit, Pivoting)University Of Santo Tomas Dost-Tomasinno Center Jul 2020 - Dec 2022Formed through the partnership of the University of Santo Tomas and the Department of Science and Technology (DOST), UST TOMASinno Center is a technology business incubator that provides Thomasian students and alumni an avenue where they can leverage on and utilize researches to help make it into a tangible reality, in the form of a product or service.Provides mentorship to incubatees on Product Design, particularly on Pivoting and Achieving Product-Market Fit.
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Associate Agency Broadcast ProducerWecre8 Worldwide Aug 2019 - Oct 2019
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Career TransitionCareer Break Jul 2019 - Oct 2019
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Interim Point-Of-Contact For OperationsKimstore Apr 2019 - Jul 2019Quezon City, Ncr, Ph- Ensured that offline retail stores were compliant with their respective local government’s requirements, permits, and documentation- Assisted Store Supervisors in their stock forecasting, stock replenishment, return of defective goods, and other concerns related with the smooth daily operations of offline stores- Cascaded instructions on the implementation of in-store marketing activities -
Marketing ManagerKimstore Jan 2018 - Jul 2019Quezon City, Ncr, Ph- Oversaw ideation sessions, marketing campaigns, creative collaterals, and marketing calendars used on onlineand offline channels- Provided creative and messaging direction to the pool of creative talents for the execution of collaterals- Collaborated with Digital Marketing Associate to maintain a pool of influencers that helped boost the onlinepresence of brands- Worked closely with the Operations Manager and monitored the performance of products and craftedrelevant sales and promotions for the faster sell-through of slow-moving SKUs- Liaised with DTI for the approval of sales & promotions and with IPO for the registration of trademarks- Helped increase the Facebook Page likes of the company's offline brand from 20,000 to 90,000 in a yearthrough the team’s predominantly organic content initiatives- Created processes and relevant documents that aided in the smooth work flow of the Marketing team -
Business Development ManagerKimstore Dec 2016 - Jul 2019Quezon City, Ncr, Ph- Helped expand the company’s offline retail footprint from five to 16 nationwide branches in two years- Scouted potential locations for expansion, negotiated lease contracts with landlords of shortlisted locations, and furnished necessary corporate documents to close preferred sites- Oversaw construction of stores and ensured that the store designs are met in accordance with standards &guidelines of both the landlord and the local government- Evaluated pain points in cooperation with the Operations team and partnered with third-party services (such aspayment gateways, logistics partners, et cetera) that elevated the overall customer experience -
Retail Channels ManagerKimstore Jul 2014 - Oct 2017Quezon City, Ncr, Ph- Motivated and educated front liners through product training and briefings to help push products- Opened, maintained a total of 16 accounts (such as Abenson, Power Mac Center, Globe, Memo Xpress, andSony Centre by AVID, to name a few), and consistently hit sales targets- Led and assisted the spearheading of the company's B2B/distribution business unit -
Marketing And Creatives SpecialistKimstore Jul 2013 - Jul 2014Quezon City, Ncr, Ph- Crafted digital and print marketing collaterals- Utilized copywriting skills in composing captions for Kimstore’s social media channels -
Art Department HeadTomasian Cable Television Oct 2011 - Oct 2012
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Print Production AssistantOgilvy Apr 2012 - May 2012New York, Ny, Us
Ena Louise Quitain Skills
Ena Louise Quitain Education Details
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University Of Santo TomasCommunication Arts -
Asian Institute Of ManagementFellowship Program In Innovation Through Design Thinking -
Don Bosco School - ManilaHigh School
Frequently Asked Questions about Ena Louise Quitain
What company does Ena Louise Quitain work for?
Ena Louise Quitain works for Freelance
What is Ena Louise Quitain's role at the current company?
Ena Louise Quitain's current role is eCommerce Business Launching and Operations Consultant.
What schools did Ena Louise Quitain attend?
Ena Louise Quitain attended University Of Santo Tomas, Asian Institute Of Management, Don Bosco School - Manila.
What skills is Ena Louise Quitain known for?
Ena Louise Quitain has skills like Advertising, Social Media, Photoshop, Marketing Communications, Research, Event Management, Marketing, Public Relations, Brand Management, Copywriting, Account Management, English.
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