Ena Šestić work email
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Ena Šestić personal email
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Ena Šestić is a Product Owner at Skylead.
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Product OwnerSkylead Jun 2023 - PresentBelgrade, SerbiaAs a dedicated Product Owner, I excel at bridging the gap between business needs and technical execution. With a passion for delivering customer-centric solutions, I work closely with cross-functional teams to define product visions, prioritize backlogs, and drive the development process. My role involves collaborating with stakeholders, translating complex requirements into actionable tasks, and ensuring that each product iteration delivers measurable value.I thrive in dynamic environments where adaptability, clear communication, and agile methodologies are key to delivering successful outcomes. Whether optimizing existing products or launching new features, my focus remains on creating impactful user experiences that align with business goals. -
Project ManagerEnetel Solutions Aug 2021 - May 2023Belgrade, SerbiaClose cooperation with clients and stakeholders, understanding the client's needs and putting them into action.Managing teams according to the client's needs and priorities using Agile SCRUM Methodology. Assigning tasks depending on the developer's seniority and skills. I have managed small to medium teams (3-15 team members).The tool I use the most for organising work, defining User stories, and following development progress is JIRA (Kanban boards).Delivery of tasks within the given time agreements and budget.Writing documentation and user manuals. -
Customer Support SpecialistEnetel Solutions D.O.O. Jan 2021 - Aug 2021Belgrade, SerbiaProviding customer support through Jira ticketing system. -
Finance OfficerNepo System Jun 2020 - Jan 2021Belgrade, SerbiaMonitoring payments, issuing Bank transfers, creating inovices and compensations, cooperating with foregin and domestic partners, importing and exporting spare parts, accouting. -
Customer Support SpecialistNepo System Mar 2018 - Jun 2020Belgrade, SerbiaProviding customer support (info, tehnical and sales) via e-mail and tickets. -
Omnichannel Customer SupportSbb Serbia Broadband Feb 2016 - Mar 2018Belgrade, SerbiaProviding customer support via e-mail and social networks, inbound and outbound agent, save desk agent (working with custmers who want to terminate the contract), tehnical support agent. -
Call Center AgentStatistical Office Of The Republic Of Serbia 2011 - 2018Belgrade, SerbiaInterviewer/Operator, Municipal instructor.Numerous surveys and researches by Statistical Office of the Republic of Serbia. Municipal instructor in the census of population, training, testing, control of interviewers, coding and revision of census material.
Ena Šestić Education Details
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Informatics -
Xii Beogradska GimnazijaHigh School Diploma
Frequently Asked Questions about Ena Šestić
What company does Ena Šestić work for?
Ena Šestić works for Skylead
What is Ena Šestić's role at the current company?
Ena Šestić's current role is Product Owner.
What is Ena Šestić's email address?
Ena Šestić's email address is en****@****ons.com
What schools did Ena Šestić attend?
Ena Šestić attended University Of Belgrade, Xii Beogradska Gimnazija.
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