As a dedicated Product Owner, I excel at bridging the gap between business needs and technical execution. With a passion for delivering customer-centric solutions, I work closely with cross-functional teams to define product visions, prioritize backlogs, and drive the development process. My role involves collaborating with stakeholders, translating complex requirements into actionable tasks, and ensuring that each product iteration delivers measurable value.I thrive in dynamic environments where adaptability, clear communication, and agile methodologies are key to delivering successful outcomes. Whether optimizing existing products or launching new features, my focus remains on creating impactful user experiences that align with business goals.

Close cooperation with clients and stakeholders, understanding the client's needs and putting them into action.Managing teams according to the client's needs and priorities using Agile SCRUM Methodology. Assigning tasks depending on the developer's seniority and skills. I have managed small to medium teams (3-15 team members).The tool I use the most for organising work, defining User stories, and following development progress is JIRA (Kanban boards).Delivery of tasks within the given time agreements and budget.Writing documentation and user manuals.

Providing customer support through Jira ticketing system.

Monitoring payments, issuing Bank transfers, creating inovices and compensations, cooperating with foregin and domestic partners, importing and exporting spare parts, accouting.

Providing customer support (info, tehnical and sales) via e-mail and tickets.

Providing customer support via e-mail and social networks, inbound and outbound agent, save desk agent (working with custmers who want to terminate the contract), tehnical support agent.

Interviewer/Operator, Municipal instructor.Numerous surveys and researches by Statistical Office of the Republic of Serbia. Municipal instructor in the census of population, training, testing, control of interviewers, coding and revision of census material.