Erica Carrasco Email & Phone Number

Texas, United States

In my role as a Senior Technical Writer specializing in technical writing and internal public relations at Cynerge Consulting, I hold a vital position in supporting the U.S. Forest Service's mission to manage and preserve our nation's natural resources. On a daily basis, I coordinate writing and communication efforts within a branch of the Chief Information Office, with a focus on ensuring our team effectively conveys 'how work is done' and crafts user-friendly documentation through UX design. My responsibilities also encompass managing communication-related tasks, developing knowledge management documentation, and bridging the gap between technical experts and non-technical audiences. This role allows me to contribute to the preservation and enhancement of our nation's natural resources within a dynamic and collaborative work environment, all while adhering to government and Forest Service communication requirements and style guidelines. Additionally, I am an integral part of a scrum team, actively engaged in the agile process.

Dallas-Fort Worth Metroplex

In my role as a Senior Technical Writer specializing in technical writing and internal public relations at Cynerge Consulting, I hold a vital position in supporting the U.S. Forest Service's mission to manage and preserve our nation's natural resources. On a daily basis, I coordinate writing and communication efforts within a branch of the Chief Information Office, with a focus on ensuring our team effectively conveys 'how work is done' and crafts user-friendly documentation through UX design. My responsibilities also encompass managing communication-related tasks, developing knowledge management documentation, and bridging the gap between technical experts and non-technical audiences. This role allows me to contribute to the preservation and enhancement of our nation's natural resources within a dynamic and collaborative work environment, all while adhering to government and Forest Service communication requirements and style guidelines. Additionally, I am an integral part of a scrum team, actively engaged in the agile process.

Dallas-Fort Worth Metroplex

As the Owner and Promotional Products Consultant of Achy Smile Shop, LLC and Custom Birdie, I have successfully provided customers with a wide range of print and multimedia services, catering to their diverse marketing needs. My expertise includes designing business cards, magazines, social media graphics, presentations, and corporate branding materials. Moreover, I excel in website design, developing and maintaining company intranets using HTML5, Javascript, PHP, and SQL database structures. I am adept at testing web applications and creating external web portals for seamless user interactions. With exceptional written and verbal communication skills, coupled with strong interpersonal and organizational abilities, I ensure smooth collaborations and project executions. At Achy Smile Shop, I serve the Migraine community by offering awareness apparel and accessories. As the Promotional Products Consultant at Custom Birdie, I extend my services to non-profit groups such as schools, sports organizations, churches, and various other organizations, providing them with trade show, convention, and promotional products to bolster their outreach efforts.

In my capacity as the Director of Marketing at Chronic Migraine Awareness, Inc., a distinguished 501(c)(3) nonprofit, I have orchestrated a dynamic range of responsibilities that span the marketing spectrum. As a strategic leader, I am responsible for the strategic procurement of promotional products, curating an impactful brand identity, and ensuring seamless website functionality through diligent maintenance efforts. Collaborating closely with the social media team, I contribute my expertise to the creation of compelling social media content, while also steering the successful execution of engaging Facebook live events that foster community engagement. Beyond my marketing expertise, I provide invaluable contributions by offering insights into Request for Proposals (RFPs) and actively engaging as a consultative member of the board. A testament to my technical acumen, I seamlessly migrated the nonprofit to the Google Nonprofit platform in Google Workspace, assuming full accountability for managing the Google backend, which encompasses user maintenance and providing adept help desk support. My commitment to furthering the nonprofit's mission extends to cultivating relationships with potential sponsors and donors through persuasive speaking engagements and active participation in industry conferences, demonstrating my unwavering dedication to elevating Chronic Migraine Awareness, Inc. to new heights.

Dallas, Texas, United States

I serve as a dedicated Consumer Reviewer for General Dynamics CDMRP, actively contributing to the evaluation and prioritization of research proposals in the field of combat casualty care. Leveraging my unique perspective as a consumer impacted by the conditions under study, I provide valuable insights into the potential impact of research on patients and their families. Through rigorous review processes and active participation in advisory committees, I help ensure that research projects are patient-centered and align with the real-world needs of those affected. My commitment to fostering patient-centered research and my role in facilitating funding decisions demonstrate my dedication to advancing the field of combat casualty care.

Odessa/Midland, Texas Area

Proficient Midland College Computer Science Lab Instructor with expertise in guiding students in programming languages such as JAVA, C++, HTML5, PHP, Javascript, SQL/Oracle SQL, and Android. Adept at supporting Microsoft Office applications (Word, Excel, PowerPoint, Access), resolving common queries, and maintaining classroom computers. Skilled in performing weekly computer updates and installing approved software. Committed to fulfilling additional responsibilities as assigned by supervisors and administrators.

San Antonio, Texas, United States

Lead a team of information security professionals in the development of security policies, procedures, and security certification & accreditation (C&A) packages and FISMA Annual Reviews for a variety of commercial and government activities worldwide. Utilized DIACAP and NIST methodologies to develop analytical and computational IT techniques and methodologies for problem-solving within information assurance function areas. Oversaw the development of System Security Authorization Agreements (SAAs). Performed enterprise wide strategic network/ computer system planning, business, information planning, and business analysis, and threat vulnerability assessments; provided security test and evaluation support; provided technical support in the evaluation of security products; and, developed information system security studies and reports that address areas of information system security concerns. Consults in all areas of information system security, including physical security, administrative security, personnel security, computer security, operations security, and industrial security. Scanning Tools Utilized: Gold Disk, Nessus, Retina, Nmap, SCAP, Fortify. Types of Artifacts Created/Reviewed: Gold Disk Reports, Nessus Scans, Retina Scans, Nmap Scans, SCAP Scans, Fortify Scans, Tivoli Reports/Scans, Information System Security Plan (ISSP), Configuration Management Plan (CMP), Incident Response Plan (ISP), and more.

San Antonio, Texas Area

Dedicated member of an information security team, contributing to the development of security policies, procedures, and security certification & accreditation (C&A) packages for diverse commercial and government projects worldwide. Conducted threat vulnerability assessments, provided technical support in security product evaluation, and authored comprehensive information system security studies and reports. Leveraged business process improvement practices for critical methodologies and process modernization projects. Proficient in data and business process modeling, ensuring system compliance with standards like DIACAP or NIST, and conducting risk analyses. Skilled in coordinating IT development team activities and consulted on various information system security domains, including physical, administrative, personnel, computer, operations, and industrial security. Utilized scanning tools such as Gold Disk, Nessus, Retina, Nmap, SCAP, and Fortify, and proficiently reviewed artifacts like ISSPs, CMPs, ISPs, CCB Charters, and CPs.

San Antonio, Texas, United States

Information Security Subject-Matter Expert (SME) and skilled Graphic Designer contributing to a software development team specializing in health-related management software applications. Collaborated closely with developers to enhance and paginate essential System Engineering and Software Development documentation, encompassing Software Design Specifications, ICDs, Test Plans and Reports, CI Schema/Structure, and Requirements Traceability Matrix (RTM). Instrumental in designing visually appealing graphic user interfaces (GUI) for software screens, and played a key role in co-developing the Neurocognitive Assessment Tool (NCAT) final logo, aligning with specific client requirements.

San Antonio, Texas, United States

Contributed as a valued member of an information security team at the United States Army Medical Information Technology Center (USAMITC) in Fort Sam Houston, Texas, actively involved in developing security policies, procedures, and security certification & accreditation (C&A) packages. Conducted threat vulnerability assessments and provided essential security test and evaluation support. Conducted Independent Verification and Validation (IV&V) site visits to numerous Army medical clinics and hospitals. Offered administrative and Incident Response support as needed and played a key role in creating standardized Army forms for assessments. Proficiently utilized Retina scanning tools to enhance security measures.

Certificate Of Programming, Computer Science

Activities and Societies: Computer Science Lab Assistant: Spring 2016, Fall 2016; Dean's List: Fall 2015; President's List: Spring.

Certificate Of Data Management, Computer Science

Activities and Societies: Computer Science Lab Assistant: Spring 2016, Fall 2016; Dean's List: Fall 2015; President's List: Spring.

Education record

Activities and Societies: Midland High School Choir