* treatment of booking leads on a daily basis such as maintain leads conversion above 90%, improve leads processing speed and maintain customer satisfavtion* manage the telemedika agent team such as set up workforce plan on a monthly basis, coordinate for overtime if required and control of efficiency and right performance of the team* report to management and product on bugs related booking in the apps/web* coordinate with other teams internal and externally such as socialization… Show more * treatment of booking leads on a daily basis such as maintain leads conversion above 90%, improve leads processing speed and maintain customer satisfavtion* manage the telemedika agent team such as set up workforce plan on a monthly basis, coordinate for overtime if required and control of efficiency and right performance of the team* report to management and product on bugs related booking in the apps/web* coordinate with other teams internal and externally such as socialization of the new medical partner to support the partnership team, coordinate with database team for doctor schedule or pricing and coordinate with finance related refund proccess* coordinate with management and HR for comission calculation* support product or management in the implementation of new features Show less

- Make confirmation letter for hospital and patient by email and whatsapp, - Evaluate patients one day after medical check-up at the hospital, - Remind the patient for schedule one day before medical check-up date.

- Receive incoming call and provide information related credit card - Offering Installment plan - Offering supplement card - Retaining close card

- Receive incoming call and provide information related credit card- Offering Installment plan- Offering supplement card- Retaining close card

- Receive incoming Call and provide information related credit card

- Provide information related studying abroad.- Provide IELTS Preparation and IELTS test- Provide report Translation- Enroll Student to overseas university- Visit Malaysia Universitiies as a yearly reward

- Visiting Senior High School to present overseas universities- Promote our Service in education fair- Looking for students for IELTS preparation

Part Time radio host at Heartline FM, Bandar Lampung. Hosting and operating Music Program

Radio Host at Batara FM, Bandar Lampung

Radio host trainee at BATARA RADIO Bandar Lampung