I am a seasoned customer service professional with over ten years of experience in telecommunications and small business management. I have a strong background in technical support and troubleshooting, consistently delivering exceptional service to clients and ensuring their needs are met efficiently.Throughout my career, I have developed a deep understanding of customer needs, honing my skills in problem-solving and communication. My experience running a small business has equipped me with a unique perspective on customer relations, allowing me to foster strong, lasting connections while effectively managing operations.I am passionate about leveraging my expertise to create positive customer experiences and drive satisfaction. Always eager to learn and adapt, I thrive in dynamic environments where I can contribute to team success and support continuous improvement.In my free time, I enjoy exploring new technologies and staying up-to-date with industry trends. I look forward to connecting with other professionals and sharing insights in the customer service and telecommunications sectors
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Customer Support ProfessionalCube360 CreativeLagos, La, Ng -
FreelanceSelf Employed -
Creative DirectorIli Lohi Clothing And Accessories Jan 2019 - PresentLagos State, NigeriaSupervise the manufacture and design of Afrocentric clothing and accessories, including T-shirts, tracksuit sets, bomber jackets, surgical scrubs, protective factory gear etcLead branding and design initiatives for uniforms and sportswear for schools, offices, and community gatherings.Manage fabric procurement and provide consultation services to clients, ensuring quality and sustainability.Implement recycling initiatives for scrap fabrics in alignment with United Nations Sustainable Development Goal (SDG) 12, promoting responsible consumption and production practices.
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Data Support Unit EngineerVisafone Communications Ltd Dec 2012 - Jun 2016Lagos State, NigeriaActed as the primary interface for logging and resolving Internet service issues through calls and emails, ensuring timely and effective support. Managed trouble ticket (TT) tracking, escalating unresolved issues to third-level engineers for further investigation. Configured CDMA mobile phones and data modems on the Visafone network, enhancing connectivity and user experience. -
Data AgentVisafone Communications Ltd Aug 2010 - Dec 2012Lagos, Lagos State, NigeriaDelivered pre- and post-sales technical assistance, ensuring customers received comprehensive support throughout their journey. Educated clients on the proper use of Visafone Internet products, with a focus on data services, enhancing user proficiency and satisfaction. Conducted telemarketing sales initiatives, effectively promoting products and driving revenue growth.
Ene Agbo Education Details
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Computer Engineering
Frequently Asked Questions about Ene Agbo
What company does Ene Agbo work for?
Ene Agbo works for Cube360 Creative
What is Ene Agbo's role at the current company?
Ene Agbo's current role is Customer Support Professional.
What schools did Ene Agbo attend?
Ene Agbo attended Obafemi Awolowo University.
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Ann Ene Agbo
Microbiologist | Digital & Email Marketer | Social Impact | VolunteerKaduna State, Nigeria
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