Ene Sakaba Email & Phone Number

Abuja, Federal Capital Territory, NG

Birmingham, England, United Kingdom

Cannock, England, United Kingdom

CANNOCK BRANCH - CARER OF THE YEAR 2023Duties: To provide personcal care to our clients living in their own homes.To provide care in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements, relevant regulations under the direction of the ManagerTo work in the care services within Rainbow Care.

Abuja, Nigeria

• As the Head Human Resources & Administration, I lead, direct, and manage the day-to-day Human Resources and Administrative activities for Tekla Factoring and Finance Ltd. I provide oversight and guidance to the.
• Knowledge of employment related laws and regulations governing Human Resources.
• Ability to work with managers to assess complex issues pragmatically.
• Ability to define problems, establish facts, analyse situations, and make decisions.
• Excellent written and verbal communication skills.
• Ability to interact with and lead employees at various levels.

• In my role as the Human Resource Manager of the company, I was responsible for the optimisation of company personnel and other assets towards the progressive growth and development of the company. Other functions.
• Conducting recruitment and selection processes
• Facilitating staff training and development activities
• Data administration and control
• Overseeing logistics, travel and protocol
• Business process improvement

Abuja, Nigeria

• I provided customer information services and efficiently managed the day-to-day customer contact at an operational level.Other functions include;
• Overseeing and monitoring standardization in customer service delivery across the branch especially retail customers to ensure consistency of service delivery bank wide.
• Ensuring adherence of team members to the banks service charter, policies and procedures.
• Ensuring efficient service delivery on customer account management activities – account opening, cheque printing, standing order etc.
• Evaluating the level of customer satisfaction through the conduct of surveys and initiate corrective measures to address issues observed.
• Promptly resolving customer issues and complaints on customer service related matters.

Abuja, Nigeria

• Attending to customer requests, inquiries and complaints
• Account opening and documentation
• Customer relationship management
• Sale of bank products and services
• Branch liaison and correspondence
• Fund transfer operations

Abuja

• Identification of prospective customers, and target markets.
• Deposit mobilisation and account opening
• Marketing bank products
• Customer relationship management
• Processing loans for customers
• Served as customer service representative

Data Analytics With Project Management

Master Of Business Administration - Mba, Business Administration And Management, General

B.Sc Microbiology, Natural And Applied Sciences