Enes Ozbakir, Pmp® Email & Phone Number

Istanbul, Turkey

I am responsible and empowered to support and technically manage a carrier class operator in Turkey with the knowledge of detailed functionality of Allot's solutions, customer's environment and multiple technologies. - Troubleshooting and in-depth investigation of technical problems for carrier class operator. Acting as a technical account manager for a carrier class account providing debug for complex networking problems, status updates and progress reports until final resolution… Show more I am responsible and empowered to support and technically manage a carrier class operator in Turkey with the knowledge of detailed functionality of Allot's solutions, customer's environment and multiple technologies. - Troubleshooting and in-depth investigation of technical problems for carrier class operator. Acting as a technical account manager for a carrier class account providing debug for complex networking problems, status updates and progress reports until final resolution. - Work on problems of diverse scope - Post Sale – working closely across Allot's HQ divisions ( Product Manager/ R&D/ QA/ Implementation) on new features, software versions and problems - Supporting on site field activities such as upgrades expansion activities, overnight MW, etc… - Handling all accounts technical service-requests which also includes problem reproduction in lab environment. - Working with the latest networking / technology in complicated/multi-vendor environments. Show less

Integrating Ericsson's provisioning solution products EMA(Ericsson Multi Activation) and PG(Provisioning Gateway) to customer's (telecommunication operators) networks.

Developing mobile sites, iPhone, Blackberry and Nokia applications..

Working on SAP modules to manage mineral oil storages trade department.

Master Of Business Administration (Mba), Executive Mba

Bachelor Of Engineering (B.Eng.), Computer Engineering

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