For orange network Designed and developed over 1000 sites low-voltage electronic circuits and systems, achieving an average of 15% cost savings through component optimization - Performed comprehensive testing and troubleshooting on prototype circuits, resulting in a 20% improvement in overall system performance - Collaborated with cross-functional teams to select appropriate components and optimize circuit designs, ensuring compliance with industry standards and safety regulations - Documented design processes, test procedures, and circuit specifications to maintain traceability and facilitate future modifications - Provided technical support and training to production and maintenance teams, resulting in a 30% reduction in system downtime.

planning, managing, and maintaining the rollout of the deployment activities and project plans for a customer or business project MSAN with Telecom Egypt

- Triggered success for project MSAN with Telecom Communication of Egypt.- Set the stage for sweeping operational changes by generating metrics to track problem report cycle time and solving yield problems and exceed contractual shipment rates- Received Award for Continuous Improvement in Production for MSAN ProjectRolled out MSAN design for new cabinets to significantly extended product lifecycle. -Revamped equipment setup and test procedures to eliminate control test equipment failures.- Marshalled a team of engineers from the maintenance department of Orange on Software, remotely controlling the system and providing necessary support.- Infused clear product directions on maintaining and running the implemented Cabins to the EGYPT telecom team.- Eradicated the long-standing problems of troubleshooting faults and provided level 3 support to The Orange during project RMS (remotely monitoring system) for remote sites.- Successfully installed a remote monitoring system consisting of a fuel Sensor and generator sensor to control the sites remotely.- Unveiled a tracing system for burglar accidents that bugged the systems and provided ways to curb that.

-Assisted with the acceleration of Site acceptance to the network. acting as the interface for technical issues, raising alarms and accepting and rejecting requests.- Reported to Project teams and coordinate with field base engineers. -Supported with technical troubleshooting and guidance to field partners. -Responsible for site acceptance and sending daily and weekly reports.

Assisted with planning and coordination of programs and their activities. Monitored implementation of program policies and practices. Worked to keep programs on schedule, within stated budgets and functioning smoothly. Supported program growth and development as necessary.

Technical Support:-Maintained desktop and server operating systems and applications-Set-up new equipment and software-Installed and commissioned new computers\laptops-IT asset managementUser support:-Reported software, hardware and network problems-IT Support to new staff and IT administration (assist with completing of forms scan to helpdesk for login, Lync access, email access, login for ESS etc.)-Completed assert transfer forms and return asset forms if needed.-Updated asset register information if there IT procurement changes.-Attended calls that are logged by the users (sorting any IT related problems) then go back to OTRS system to close all call that are done.-Assisted with RTC helpdesk systemNetwork Administration:-Unlocked TE passwords for users-Supported communication with local and remote users-Configured, maintain and provide support for all network components-Compiling Help desk reports-Assigning help desk calls to the relevant people-Reported issues for Service desk for escalation-Monitored service desk for tickets assigned to the queue-Monitored and responded quickly and effectively to request received through the helpdesk-Repairs and Maintenance of PC servers, workstation and peripherals:-Repaired hardware and software components-Upgraded both hardware and software where required-Installed computers and printers also move computers from one location to another if and when requiredAnti-Virus Protection:-Maintained and updated the antivirus systems-Updated all users and maintain a register of anti-virus protection-Provided support and adequate warnings for new viruses-Checked FEP and Windows update to all PC’s around the office.

-Recording and comparing bids from multiple vendors and subcontractors- Writing detailed reports about the maintenance and repairs completed- Visiting job sites and completing performance reviews for employees and contractors -Testing equipment for performance and compliance with safety regulations-Supervising and training other Maintenance Technicians