Atm & Kiosk Field Engineer
Yanbu, Al Madinah, Saudi Arabia
Field Engineer of ATM (Diebold ATM, Diebold Kiosk, Wincor Nixdorf ATM and DieboldNixdorf ATM).INSTALLATION and TROUBLESHOOT for below customer of banks ( AL Rajhi Bank –SAB – SNB – Riyadh Bank – Saudi Investment Bank – Aljazeera Bank - ANB ).• Performing software, Hardware installations, including upgrading and update of machines.• Troubleshot malfunctions of the equipment using appropriate diagnostic tools and techniques as well as following prescribed troubleshooting procedures for specific problems encountered.• Repairing and installing of ATM’s, Kiosk branches and offsites.• Preforming basic FLM such as removing cash jam from lower unit and removing paper jam in receipt and journal printers.• Performing SLM by replacing malfunction parts in all Diebold Nixdorf models.• Performing device configurations and network settings and configurations. • Performing preventive maintenance on required machines.• Preparing hard disc for software load and image load by using Mayfair and ACRONICS true image.• Preparing operational reports.• Using MAZEPPA and BAN for tickets assigning and closing tasks.