Mohammed Mujeeb Email & Phone Number

Riyadh

• Technical lead duties and management of technical projects.• Designing and implementing customers’ network infrastructure• Follow-up with the suppliers / DSPs during problems fixing• Follow up with customers to guarantee Customer’s satisfaction and obtain service acceptance.• Planning, designing and implementing Enterprise Network and Security Solutions.

Riyadh

• Handled platform service outages, ticket creation, notification & escalations of service impacting incidents to all pertinent parties.• Responsible for tracking KPI’s and generating RCA reports for upper management.• Create trouble tickets for alarms and refer out to the appropriateengineering group, dispatch on alarms that are degrading network uptime and keep all appropriate personnel notified.

Jeddah-Riyadh

• Single Site Verification covering for each sector of 4G Network using OPTis -S Drive Test Tool.• Static Drive to Performing like Attach Detach, Ping, Uplink and download Throughput for each Sector of and giving necessary recommendation in case of any problem encountered.• Static Drive of Near, Middle and Far point of each Sector to check the Throughput.• Observing the Radio parameters like RSRP, RSRQ, and SINR etc.• Data Drive of the City to Check the Throughput.• Analysing the log files and making reports of RSRP, RSRQ, throughput of UL and DL, PCI and SINR

Hyderabad

* Planned and Optimised the Hyderabad 802.16d WiMAX network.* Handled the Vendor for the smooth roll out of the network.* Regular interaction carried out with the product team and resolutionprovided to escalated corporate customer complaints.* Initiated the In-house planning for 802.16e WiMAX. CW Drive test,Model tuning and Nominal Cell Plan of Hyderabad being carried•Managing designing & tuning R.F. Network for various Wireless Broadband Technologies (WiMAX & Pre-WiMAX) as a Last Mile Connectivity options.•Playing a major role in the implementation/troubleshooting of Fixed WiMAX and Pre-WiMAX Radio Networks for both PTP and PMP links in 3.5 GHz band.• Respond to the trouble tickets(TT’s) assigned by the NOC and take an immediate action/Advanced troubleshooting to close them within SLA.• Providing periodic weekly and/or monthly reports for the management according to the main activities of the managed services project. • Preparing for performance reports for the Pre-WiMAX links in order to perform the needed preventive maintenance and the new links acceptance (PAT) reports. •Monitor the performance of customer services including production of performance reports, alarm analysis and fault resolution. • Installation, Maintain and troubleshoot for Public Wi-Fi Access Networks and perform Walk test procedures in order to enhance the du Wi-Fi network coverage and capacity.

Hyderabad Area, India

• Coordinating with customers of different locations & Projects to complete sites in given timeline• Actively handled the South (Hyderabad and Kerala) region rollout and successfully involved in the rollback of base station and migration of Enterprise Wimax Customers to other base station.• Team planning and movement • Coordinating with the Vendor for smooth flow of implementation of sites.• Dealing with access issues at sites.• Planning for ATs of sites with the customer• Coordinating with the Commercial department for processing the Invoices• Maintaining Project Trackers and Different Reports• Analysing of projects• Active member of weekly meetings held with Senior Members of Organization.• Recruiting Coordinators, Engineers, and Technicians for different locations with proper coordination with the HR Department.

Hyderabad Area, India

• Recommend timely actions & solutions to customer service request RF Drive Data collection, Processing and Analysis.• Planning sites for survey and preparing the site plan as per the requirement for coverage and providing necessary reports and files• Drive detailed & standard drives, Clusters testing, and Data drives.• Creating and updating the Network Database every week and presenting monthly BSC KPI performance which depends on the type of drive either for Post Optimization drive or new on-air site integration drive.• Use to handle customer complaints for HSPA and UMTS for data services problems.• Neighbour list & Traffic Optimization while parameter configuration for coverage optimization.• Also resolving issues related to coverage problem by re-orientation of Antennas, tilting, increasing and decreasing pilot power and power calibration etc.• Planning and re planning cell size antennas (Azimuth or tilt) and/or location to meet traffic capacity & coverage needs.• Perform and Analyze drive test and generate reports with recommendations and actions• Drive Test using TEMS Investigation, analysing the Drive test log file using MapInfo, MCOM and TEMS.• Using the TEMS mobile observing the particular cell parameters such as Rx-level, Rx-quality, C/I, SQI, HSN, MAIO, BER, FER etc.• Participate in technical discussions with the customer in order to gather product-related information• Planning Capacity sites based on the utilization & blocking of the sites.

Bachelors, Telecommunications Engineering 4 Years (Electronics & Communication Engineering)

Education record