Roberto Teodoro Email & Phone Number

United Kingdom

Newbury, England, United Kingdom

Cyber Prevent Technology Enablement

- Managed websites and digital platforms, creating audio-visual content for educational projects to enhance learning experiences.- Designed layouts and graphic elements for educational materials, ensuring visually engaging and effective learning resources.

New Milton, England, United Kingdom

- Consistently exceeded daily call management targets, maintaining an optimal Average Speed of Answer (ASA) and meeting overall Service-Level Agreements (SLAs) in alignment with Key Performance Indicators (KPIs).

New Milton, England, United Kingdom

- Provided remote troubleshooting support for hardware and software issues related to proprietary alarm equipment, using both email and phone communication.

Blandford Forum, England, United Kingdom

- Planned rural and urban routes, utilizing machinery like diggers, mole plowers, and directional drills for rural deployments, or UG (Underground) and OH (Overhead) PIA for town routes.- Conducted on-site Multi-Skilled Visits (MSVs) to identify and resolve issues with High-Level Designs (HLD), refining and finalizing them into Mid-Level Designs (MLD).- Transferred finalized MLDs to the design team for cable routing and equipment layout.- Project managed the progression from High-Level Design (HLD) to build stage, overseeing the handover of Low-Level Designs (LLD) for construction.

London Area, United Kingdom

- Overseen and quality-checked contractor teams, producing thorough reports and ensuring all packs were ready for construction.- Contributed to achieving multiple record months for premises passed and PIA subduct installation, both as a team and company-wide.

London Area, United Kingdom

- Surveyed buildings to prepare for full installation up to entry points, ensuring readiness for internal connections.- Authored detailed Wayleave agreements and Bill of Material packs, specifying subducts, cables, and route schematics, with comprehensive tracing back to OLTs.- Designed and documented routes using GIS mapping systems for accurate, accessible records of completed plans.

London Area, United Kingdom

- Utilized CoSpaces EDU software to create an educational animated game comprised of three scenes, where the protagonist faces cyberbullying, offering interactive lessons on how to handle such situations.- Programmed game elements in Python, including camera movements and character animations.- Designed the game’s structure and scenes, incorporating multiple-choice menus, screen text, and sound effects for an engaging user experience.- Project was approved by partners and clients without changes, demonstrating its quality and effectiveness.

London Area, United Kingdom

- Surveyed buildings for the installation of fiber optic cables to deliver broadband services, coordinating with landlords, owners, tenants, and building managers.- Conducted surveys in communal areas and within customer premises, identifying the most efficient and cost-effective cable routing options.- Compiled detailed survey packs to secure wayleave agreements, ensuring compliance with landowner requirements and health & safety regulations.- Recognized as the top performer on the team, excelling in both quality and productivity.

London, United Kingdom

- Collaborated with a team of engineers to lay underground cables for broadband service installation.- Tested, rodded, and roped existing infrastructure using cobras and rods, ensuring readiness for new cable installation.- Identified and resolved issues, including rerouting cables and addressing blockages as needed.- Fostered strong teamwork and consistently delivered high performance in duct distance achievements as a team.

Croydon, England, United Kingdom

- Worked across various catering outlets within the store, including the customer restaurant, cold counter, coffee shop, and staff canteen.- Supported daily operations by clearing and cleaning tables, restocking counters, and replenishing crockery.- Delivered high-quality customer service, efficiently operating tills, and handling payments.- Trained new staff members on floor operations and cold counter procedures.- Acknowledged by senior colleagues as a high-performing and reliable team member.

Bari, Apulia, Italy

- Conducted direct and instrumental surveys on both contemporary and period housing.- Produced Energy Performance Certificates (EPCs) for residential and commercial buildings, ensuring compliance with industry standards.

Bari, Apulia, Italy

- Provided tailored recommendations to customers on phone contracts, ensuring they found the most suitable packages to meet their needs.- Consistently achieved 100% of monthly sales targets, leading to a promotion to the business team.

Vipiteno, Trentino-Alto Adige, Italy

- Instructed students in foundational IT concepts and productivity tools, covering the Microsoft Office suite, databases, and SQL.- Successfully completed the annual syllabus, with the majority of students advancing to the next academic year.

Digital And Technology Solutions (Cyber Security Analyst) - Bsc Hons Degree, Cyber Security

Digital Skills for the Future - Bootcamp: Intro to Cyber Security, Networking Basics, Python Essentials, Intro to IoT

Machine Learning Specialization, Artificial Intelligence, 100%

Supervised Machine Learning: Regression and Classification Advanced Learning Algorithms: Neural Networks and Decision Trees

Programming For Everybody (Getting Started With Python), Information Technology, 100%

Python Syntax and Semantics

Gis Basics, Geographic Information Science And Cartography, 100%

ArcGIS

Mainframe Programming Course, Information Technology, 100%

COBOL, VSAM, JCL and CICS

Java, Information Technology

3D Modelling Course, Engineering Design

AutoCAD, Rhinoceros with Grasshopper

Master Of Engineering - Meng, Electronic Engineering, 102/110

Specialisation in Microelectronics and Optics Thesis "An automated measurement system for tests on solar PV panels"

English Language Course, Second Language Learning, 100%

Gce Advanced Level, Biology, General, 100/100

Experimental courses in Biology, Chemistry and Astronomy and French