As an Operations Analyst, I was responsible for planning and implementing process improvements to enhance operational efficiency. I developed and managed tracking systems that streamlined daily operations, resulting in a 20% increase in overall efficiency. I provided administrative support, ensured compliance with internal procedures, and collaborated with cross-functional teams to optimise workflows. Additionally, I monitored performance metrics and prepared detailed reports to support decision-making. My contributions significantly improved service delivery and operational performance.

As an IMS Assistant, I was responsible for managing the Integrated Management System (IMS) to ensure compliance with quality, environmental, and occupational health and safety (OHS) standards. I conducted internal audits to maintain ISO compliance, managed critical documentation, and supported the certification of the company’s IMS. I also worked to standardise operational processes and align them with payroll procedures, improving efficiency and accuracy. This role allowed me to combine my skills in compliance and process improvement to deliver tangible results.

As an OHS Analyst, I was tasked with developing and implementing health and safety strategies to reduce risks in the workplace. I conducted thorough risk assessments and developed safety protocols that led to a 30% reduction in workplace incidents. I ensured compliance with national OHS regulations, improved safety standards, and worked closely with management to implement effective safety measures. Additionally, I developed a consultation database and introduced a labour time control system to optimise workforce performance and improve operational transparency.

As a Process Assistant, I was responsible for ensuring smooth manufacturing operations by monitoring processes, maintaining machine logs, and handling internal and external requests. I updated technical data sheets, tracked production performance, and provided key reports to management for decision-making. I also calculated employee incentives and managed production cycles to meet company targets.In addition, I estimated costs for new products, managed Integrated Management System (IMS) documentation, and conducted internal audits to promote continuous improvement.

As an Engineering Apprentice, I was responsible for handling quotations, sourcing suppliers, and maintaining the company’s database. I managed inventory, oversaw the distribution and reception of goods, and ensured efficient inventory control to support business operations.