Financial Account: Large team. We assist our users with their financial/Business inquiries, such as taxes, services, payments, payouts, billing, issuing, onboarding, subscriptions, invoices, payment links, and disputes. User end and user inquiries, via call, chat, and email.• Transaction issues such as decline by the bank, API errors, integration errors, fraud, and lack of funds • Submission of documents for verification• Assessment of fraudulent activities • Risk evaluation• Escalation to the Tier 2 team | API | Complaints | Additional Features | Manual Verification | Card Cashier | Sanctions | • Products: Connect | Capital | Issuing | Tax | Physical and virtual cards | Radar | etc.• Payment Methods: ACH, Klarna, Afterpay, Apple/Google Pay, etc.

Medical/nursing contractual account: A small team of passion-driven individuals, the account is a healthcare staffing/contract, Call Inbound/Outbound/Chat/Email Blended, to assist the needs and concerns of nurses and new nurses who would like to join us by giving them information for new contracts and processes, relaying and addressing concerns coming from nurses to recruiters, team leads, account managers, HR, and payroll. Interacting, addressing, or relaying with clinicians or business clients in regard to their concerns or needs• Looking for assignment: travel or local contract, mobile vaccination, emergency or strike contract,PRN.• Inquiries about the credentialing of documents (ID, resume, license, medical records, background)• CSR/Payroll concerns: payout issue, taxes, W2 corrections, Instagram Pay, Missing Pay, Guarantee hours/paystub/Covid Pay/Contract Issues/Profile Update• Relaying HR inquiries: customer complaints or issues with facilities, contracts, or disabled Account/Compensation inquiries.• Relaying emails or messages to the corporate team about business opportunities, logistics, or housing• Relaying concerns to IT about website issues or mobile app issues

The fast-paced role involves helping assist customers with their products, refunds, returns, complaints, promotions, and compensation.Interacting, addressing, or relaying with clinicians or business clients in regard to their concerns or needs• Promo Issues• Refund.• Payment Issues• Stolen from the porch• Damaged item• Call couriers regarding the tracking status of the item, damaged goods, or lost items.• Update Delivery Address• Update customer details• Order-taking

As an entrepreneur, I helped my mother meet the hospital's needs, such as medical equipment and medical supplies. We used our car to deliver the supplies to the hospital during the height of the pandemic. It's a small family business.

E-Commerce Account UK/US role agent, large team individual's inbound call or email assisting buyers and sellers regarding the order, payment issues, and escalation such as Item did not receive cases.Interacting with or addressing customers in regard to their concerns or needs• Promo Issues• Refund.• Payment Issues• Website Issues• Seller/Buyer Concerns• PayPal concern• Calling couriers in regard to the tracking status of the item, damage, goods, or loss.• Releasing funds to the seller• Update customer details• Update Deliver Address• Listing inquiries• Stolen from the porch• Damage item• Mediating escalating tensions between the seller and buyer concerns

Hotel Reservation Account/Large Team of Individuals Selling Hotel Reservations to Clients and Business Clients.Interacting with or addressing customers in regard to their concerns or needs• Individual Booking • Group Booking• Corporate Booking• AAA/AARP/Military Discounts Bookings

Seasonal account, e-commerce, or large team working with customers with concerns mostly about orders and missing packages, order taking, flexible rotating work, or either CSR or order-taking agent.Interacting with or addressing customers in regard to their concerns or needs• Promo Issues• Refund.• Payment Issues• Stolen from the porch• Damaged item• Call couriers regarding the tracking status of the item, damaged goods, or lost items.• Update Delivery Address• Update customer details• Order-taking