Senior Student Counselor - Team Leader
CurrentResponsibilities as Senior Student Counsellor Team Leader at FES 1. Branch Management: - Oversee the operations of the Gujranwala branch, ensuring smooth and efficient functioning. - Implement and maintain standard operating procedures to enhance productivity and service quality. - Monitor and manage branch performance metrics, setting goals, and driving initiatives to achieve targets.2. Team Training and Development: - Train and mentor team members on various study destinations, equipping them with up-to-date knowledge and skills. - Develop and deliver training programs to enhance the team's ability to provide accurate and comprehensive counseling. - Foster a collaborative and supportive work environment to promote continuous learning and professional growth.3. Student Counseling: - Provide personalized counseling to students regarding higher education opportunities in various countries. - Assist students in the application process, including university selection, application submission, and visa procedures. - Offer academic and career planning guidance to help students make informed decisions.4. Client Relationship Management: - Build strong relationships with students, parents, and educational institutions. - Please address and resolve any concerns or issues as soon as possible to ensure a high level of client satisfaction. - Organize and participate in events, seminars, and workshops to promote FES Higher Education Consultant's services.5. Market Research and Analysis: - Conduct market research to stay informed about trends and developments in the education sector. - Analyze data to identify opportunities for business growth and service improvement.6. Administrative Duties: - Manage branch budgets, expenses, and resources effectively. - Ensure compliance with company policies and regulatory requirements. - Prepare and present regular reports on branch performance to senior management.