Wireless Tech Support
Jun 2017 - Mar 2019
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Amit Sood Email & Phone Number
Network Operations Specialist (CCNP and MEF CECP) with over 10 years of expertise
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Role
Network Operations Specialist (CCNP and MEF CECP) with over 10 years of expertise
Location
Greater Toronto Area, Canada
Who is Amit Sood? Overview
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Amit Sood is listed as Network Operations Specialist (CCNP and MEF CECP) with over 10 years of expertise based in Greater Toronto Area, Canada. AeroLeads shows a matched LinkedIn profile for Amit Sood.
Amit Sood previously worked as Wireless Tech Support at Rogers Communications and Sr. Tech. Lead (Sr. Network Analyst) at Colt Technology Services. Amit Sood holds Bachelor Of Engineering from Dr. Babasaheb Ambedkar Marathwada University, Aurangabad.
Profile bio
About Amit Sood
A Telecom professional with 10+ years of diverse experience in handling various telecom operations such as designing, configuration, testing, installation, commissioning, maintenance, incident reporting and resolution, troubleshooting, fault management for telecommunication networks. Team player with customer centric approach having a sense of ownership with troubleshooting skills to resolve network faults & customer complaints.KEY SKILLS:Technologies– Carrier Ethernet, EFM DSL, E.SHDSL, HFC (DOCSIS), Passive Optical Networks (PON), Ethernet TDM bonding, Bridges (PB and PBB), IP/MPLS, SDH, QoS, Ethernet Last Mile Access.Protocols & Standards – VLAN Concepts - 802.1p, 802.1q, 802.1ad, OAM– 802.1ag,802.3ah, IEEE Y.1731, Y.1564, PBB & PBB-TE, LAG - 802.3ad, G.8031 and G.8032, LCAS, TCP/IP, RIP/OSPF/EIGRP, HSRP/VRRP/GLBP, STP, VOIP, MEF Standards, E-Line, E-LAN, E-Tree, E-Access.
Listed skills include Ethernet, Mpls, Tcp/Ip, Telecommunications, and 24 others.
7 roles
Amit Sood work experience
A career timeline built from the work history available for this profile.
Sr. Tech. Lead (Sr. Network Analyst)
Main duties:Planning, Designing and Remote configuration of services for COLT standard products (Bandwidth ranging from 2Mbps to 10Gbps) on COLT’s Multi-Vendors Carrier Ethernet network.Turn Up/Activation testing/Troubleshooting/Resolution/SLA measurement testing of configured services remotely using Y.1731 and Y.1564 based testing procedures and with onsite techs using testers.Handling customer escalations with Root Cause Analysis and formulating steps to mitigate the same in future.Fault, Incident Management and Change Management using ITSM Remedy/Oracle Siebel based ticketing tools.Remote software upgrade of existing devices under planned maintenance window.Preparing MOPs for complex migrations in agreement with customers on conference calls and ensure planned implementation during outage window.Design and implementation of technical solutions based on customers’ special requirements.Addition/Management of new nodes in SDN based NMS in co-ordination with field technician.Conducting interviews for new hires and training new heads to contribute in operations pipeline.Regular pro-active quality checks and suggesting ways to improve quality for network team.Prepare weekly/monthly KPI reports with improvement plans and presenting to senior management.
Jan 2015 - Jul 2016
Technical Lead
Jan 2012 - Dec 2014
Senior Engineer
Jan 2010 - Dec 2011
Service Delivery Engineer
Mar 2007 - Dec 2009
Fault And System Engineer (Noc)
-New Service provisioning, Alarms Monitoring and rectification of faults within SLA.-Up gradation, Shifting and splitting of network rings to cop up with bandwidth restraints.-Insertion/Deletion and configuration of new nodes in the Network and maintaining records onBharti Site Launch Portal.-Coordinating with O&M Managers, field engineers and other Departments like DATA, DSL andSwitch for the rectification of faults.-Creating & closing of trouble tickets and service provisioning requests on Bharti NOC portal.
Jun 2006 - Mar 2007
Installation And Commissioning Engineer
-Installation, Commissioning, and integration of SDH equipment into exiting/new network rings.-Troubleshooting/ Diagnostics of transmission faults within our circle.-Monitoring of the performance of the network and maintaining the daily/weekly basis (MIS)reports about the performance of the network.-Responsible for Operation & Maintenance of Transmission Network (Optical and microwave).-Coordinate with switch/data teams to resolve transmission related interconnect faults.-Execute the Workorders & extended the media to the switch/data equipment within SLA.-Logistic Spare management of transmission equipment for faults within circle.
Sep 2004 - Jun 2006
2 education records
Amit Sood education
Bachelor Of Engineering
Post Graduate Diploma
Symbiosis Centre For Distance Learning (Scdl)
FAQ
Frequently asked questions about Amit Sood
Quick answers generated from the profile data available on this page.
What is Amit Sood's role at their current company?
Amit Sood is listed as Network Operations Specialist (CCNP and MEF CECP) with over 10 years of expertise.
Where is Amit Sood based?
Amit Sood is based in Greater Toronto Area, Canada.
What companies has Amit Sood worked for?
Amit Sood has worked for Rogers Communications, Colt Technology Services, Bharti Airtel Services, and Reliance Infocomm Limited.
How can I contact Amit Sood?
You can use AeroLeads to view verified contact signals for Amit Sood, including work email, phone, and LinkedIn data when available.
What schools did Amit Sood attend?
Amit Sood holds Bachelor Of Engineering from Dr. Babasaheb Ambedkar Marathwada University, Aurangabad.
What skills is Amit Sood known for?
Amit Sood is listed with skills including Ethernet, Mpls, Tcp/Ip, Telecommunications, Transmission, Sdh, Networking, and Pon.
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