Hossam Youssef Email & Phone Number

Egypt

• Develop and implement the company's technical strategy.
• Manage the technical department, projects, activities, and resource allocation, and guide teams' technical decisions.
• Coach the technical team on technical implementations, support, and presales activities.
• Lead the offshore technical support team that works on proactive technical support for Belgian customers on a daily basis.
• Develop, establish, and enforce technical standards and policies.
• Develop and maintain competence and credibility as a technical expert.

Belgium

• Work inside the Belgian bidding team on tenders and projects for the MEA region.
• Alignment with the sales team to formulate a sales strategy.
• Communicating with clients to understand, define, and analyze their technical requirements and constraints by doing customer meetings.
• Responding to customers' RFIs, RFQs, and RFPs.
• Composing technical and financial proposals for projects and tenders for structured cabling systems, network and security solutions, physical security solutions, computing nodes, HCI, backup solutions, and datacenter.
• Preparing and delivering proof of concepts and demos.

Egypt

• Lead technical, technical presales, and technical support teams.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Coordinating with team members, management, and clients to ensure projects are completed to standard.
• Writing progress reports and delivering presentations to relevant stakeholders.
• Determining project requirements and developing work schedules for the team.
• Alignment with the sales team to formulate sales and management strategies.

Egypt

• Manage the technical presales team.
• Alignment with the sales team to formulate sales strategy.
• Communicating with clients to understand, define, and analyze their technical requirements and constraints by doing customer meetings.
• Responding to customers' RFIs, RFQs, and RFPs.
• Composing technical and financial proposals for projects and tenders for structured cabling systems, network and security solutions, physical security solutions, computing nodes, HCI, backup solutions, and datacenter.
• Preparing and delivering proof of concepts and demos.

Egypt

• Communicating with clients to understand their technical requirements and constraints by doing customer meetings.
• Conducting site surveys for network infrastructure, FTTX, unified communications, physical security, server virtualization, and datacenter site preparation projects.
• Keeping up to date with technical and financial information about latest technologies as well as exploring new ones.
• Coordinate with vendors to gain access to new technology, understand their product offerings and competitive advantages, and explore opportunities for collaboration, like Cisco, IBM, HP, Fortinet, Avaya, VMware, TE.
• Composing and delivering company profile and company solution presentations to customers.
• Composing technical and financial offers for projects and tenders, for network infrastructure, FTTX, unified communications, physical security, server virtualization, and datacenter site preparation projects.

Egypt

• Communicating with clients to understand their technical requirements and constraints.
• Conducting site surveys for network infrastructure, FTTX, unified communications, and physical security projects.
• Keeping up to date with technical information about latest technologies as well as exploring new ones.
• Coordinate with vendors to gain access to new technology, understand their product offerings, and explore opportunities for collaboration, like Cisco, IBM, HP, Fortinet, Nortel, TE Connectivity, Tyco, and Bosch.
• Composing technical offers for projects and tenders, for network infrastructure, FTTX, unified communications, and physical security projects.
• Preparing and delivering proof of concepts and demos related to network infrastructure, FTTX, unified communication, and physical security projects.

Egypt

• Installation, configuration, and administration for different operating systems like IBM AIX Unix, SUN Solaris Unix, MS Windows Server, and Linux in main datacenter and in Egyptian government universities, in addition.
• Installation, configuration, and administration for hardware servers, storage, and SAN systems from IBM, Fujitsu, and HP in main datacenter and in Egyptian government universities.
• Installation, configuration, and administration of IBM Tivoli Storage Management Backup Solution in main datacenter.
• Installation, configuration, and administration of Egyptian government universities' messaging system (e-mail) based on different technologies like IBM Lotus Domino, Microsoft Exchange, and open-source Linux-based.
• Installation, configuration, and administration of Egyptian government universities' web hosting system based on different technologies, like IBM WebSphere Portal, Microsoft IIS, and open-source Linux-based software.
• Monitoring web hosting and messaging systems with IBM Tivoli to ensure high uptime and performance.

Bachelors In Electronics And Communication, Faculty Of Engineering

Mba, Master Of Business Administration

Member of Paris ESLSCA Business School