With over 8 years of experience in the healthcare industry, I am a Business Process Associate at athenahealth, a leading provider of software and services for healthcare organizations. My role is to ensure the quality and efficiency of the company's products and processes, using my expertise in US healthcare regulations and revenue cycle management.I have a proven track record of applying my analytical and problem-solving skills to identify and resolve issues, improve performance indicators, and deliver value to clients. Previously, I was a Team Lead in RCM operations at Omega Healthcare and AGS Health, where I managed and trained teams of medical billing and coding specialists, and implemented process improvement initiatives. I have a Bachelor of Technology degree in Information Technology, and a passion for leveraging technology to improve healthcare outcomes.