Conduct customer needs analysis for the identification, and qualification of clients’ requirements, drivers, outcomes, and overall objective's. Formulate design and technical & project documentation; provide presentation/demonstration of Proof of Concept (POC). Collaborate with other internal departments and third party channel partners, as well as respond to qualification of RFI, RFP. Cooperate with Technology partner for integration of system and for other technical queries. Attend the technical meeting with Distributors/Resellers/System Integrators, as well as Road, and Trade shows.KEY ACHIEVEMENTS:• Designing the network (Switches, VLAN’s, Subnetting, Firewalls, Proxies, etc.) and hardware infrastructure. • Installing and configuration of Digifort VMS, Failover Analytics, Facial Recognition & LPR Solution for partners as well as Network diagram for large projects.• Responsible for designing the servers, Network connectivity & storage for the partners.• Strategize, implement, and sustain computer networks.• Monitor network security and resolve issues for customers and Installers.• Improve network performance and ensure dependability.• Supervise backups and disaster recovery plans for the multiple systems.• Document network setups and multiple systems. • Installing, and configuring Network infrastructure including required Virtual Servers in VMware.• Applying the required Operating Systems for servers and workstations• Up to date with EMEA regulation authority for the Network, Cybersecurity and Video Surveillance requirements.• Delivering technical training, proposal writing, Project configuration & troubleshoot, IP camera setting and installation methods.• Worked with various storages and servers.• Hands on Multiple Network switch brands like • Work closely with Customer IT & Security departments

• Planned the solution & installation of Security cameras, Storage, VMS and Network on turnkey based solution, as well as performed a wide range of installations including Hybrid & IP based LG & Indigo vision Security Cameras, wired Data & Voice system, and Audio-Conferencing system.• Deploy Network configuration for the CCTV Projects• Deploy Server and Storage configuration for Data center projects• Network teaming, routing and cybersecurity • Produced the pre-Sales Technical Solution Description, as well as provided expertise on Security and surveillance solutions and Data Network Solutions.• Survey of customer sites to upgrade their Existing Network and system infrastructure.• Monitoring and troubleshooting of LAN/WAN links • Monitoring Server Room and Wireless Bridge• Update Anti Virus Definitions regularly and taking Data Backup regularly• Providing Support to the existing customers, Application support (CRM,UMS)• Providing Hardware support of all PC • Diagnose & troubleshoot clients problem and Providing Technical support to the clients on phone• Prepare the survey report and provide the Network and System solution as per the requirements and standards• Preparing Proof of concept for the complete security solutions including Network , cabling, server, storage and control room.• Managing international vendors Distribution in Pakistan Like Digifort, IndigoVision, Dedicated Micros Cameras, NICE Automation, Aruba Network Access Points.• Led all the projects undertaken by the ISD including various multimillion-dollar projects, as well as managed other responsibilities, which were assigned by the organisation. • Examined customer’s technical requirement, Configure the Enterprise Digifort Video Management System with Analytics & LPR, as well as assigned tasks to different resources. Negotiated with local and international vendors; prepared proposals on different solutions.

Managed LAN/WAN links, Server Room, Wireless Bridge, Fire Alarm & Smoke Detectors, Security & Surveillance setup, and Access Control & Sensor System. Provided application support (CRM, UMS), as well as arranged Audio & Video conferences. Supervised Switches, UPS, and Servo Motors.KEY ACHIEVEMENTS:• Facilitated widespread personnel and hardware support including Branch sides, Hardware support of all PC, and technical support to the clients on phone, identified client’s problem, and escalated the prompt resolution of all clients’ concerns, while maintaining highest level of professionalism.• Communicated with third party vendors, coordinated hardware inventory, as well as functioned on cost reduction solutions within IT department to slash all extra expenditures.

Monitoring and troubleshooting of LAN/WAN links Monitoring Server Room Monitoring Wireless BridgeUpdate Anti Virus Definitions regularlyTaking Data Backup regularlyProviding Support On Branch sidesApplication support (CRM,UMS)Providing Hardware support of all PC Providing Technical support to the clients on phoneDiagnose & troubleshoot clients problem