1. Coordinating & implementing security and health monitoring system.2. Currently marketing & selling two key services: WIFI + GSM SOS home intrusion system with PIR/Door sensor for a client in Australia and health metric tools for a US company ‘ONEai Health’.3. Marketing and Implementation of SOS solutions with emergency response locally as well, in collaboration with Safe City Islamabad.4. Responsible for scheduling meetings with foreign clients via zoom/skype/email. E-communication plays a vital part in my job routine.

1. I efficiently managed client meetings & our socials such as Github & Upwork ensuring seamless communication by creating plans using Excel.2. My role involved juggling multiple priorities to support IT operations.3. Proven track record of fostering positive client interactions on Zoom/E-mail.

1. Support the sales team and clients with technical expertise on FTTH matters.2. Engage with clients to understand their needs and recommend solutions.3. Collaborate with engineering and customer support teams to address and resolve technical issues during the sales process.4. Analyze market trends and customer feedback via CRM.

I was appointed as a CSR at PTCL, my work routine consisted of:1. Handling Customer Inquiries via answer incoming calls, emails, and chats from customers, addressing inquiries regarding broadband, landline, IPTV, and other telecom services.2. Listen to customer complaints, troubleshoot issues, and provide effective solutions in a timely manner.3. Address customer billing inquiries, explain charges, and handle disputes. 4. Provide basic technical support to customers facing issues with PTCL products, including internet connectivity, modem setup, IPTV configuration, and landline problems.

1. Member of the winning team of the SSBC Program (SSBC, 2020), where we secured the Best Final Year Project (FYP) award for the 'Smart Silos Monitoring & Control Project'. This achievement led to the establishment of our own office within the university incubator. 2. In this role, I spearheaded the development and coordination of various ICT projects, Hospital Management System, RFID Entrance System etc. from the 2020 Fall and Spring batches in the SSBC incubator. 3. Organized and managed meetings between students and investors to secure funding and support their entrepreneurial ventures.

1. Monitor various plants, including batching plants (RMC), and crushing plants. 2. Ensuring timely communication to teams in case of plant failures. 3. Making presentations and progress excel reports on daily/weekly basis. Keeping Deputy Director updated about the progress.