• Directly interacted with 300+ customers/guests on an average day and managed the requests and complaints in the residential apartments.• Performed the administrative and reception duties including handling all forms of communication i.e. phone enquires, email, and face-to-face enquires.• Managed diary, arranged appointments, booked meeting rooms, conference facilities, along with organising travel for the guests.

Advocating the voice of fellow students while working in partnership with UniSQ to enhance the student university experience.

• Providing first point of contact frontline service to students, staff and the public face to face at Toowoomba campus and online through chat, email, phone and zoom.• Contributing to UniSQ values, culture and community as a staff member.• Providing accurate information utilising UniSQ resources to resolve enquiries and liaise with other support areas to refer complex queries to specialists.• Answering student queries, giving advice, and providing proactive and responsive front-line service.

• Managed, designed, developed, created, and maintained small-scale to medium-scale construction projects such as Buildings, Roads, and Bridges in a safe, timely and sustainable manner.• Conducted investigations of potential risks, materials, costs and then resolved creatively the deficiencies.• Carried out technical and feasibility studies and drawing up blueprints that satisfied technical specifications.• Complied with the regulations including permits, safety, etc. and delivered technical files and documentation as required. Similarly, Conducted IEE tests and EIA tests of several projects alongside highly experienced industry experts of Environmental Engineering field.• Carried out contamination land field work along with groundwater quality review and assessment against water quality guidelines.