Paul Michael Pangan Email & Phone Number

Pampanga, Central Luzon, Philippines

Working with Avionics and Embedded System including writing High level requirements, Low level requirements, test development and full Software testing to verify features of the system and satisfy DO-178C certification requirements.

Philippines

 Configured hardware, devices and software to set up work stations for employees. Collaborated with vendors to locate replacement components and resolve advanced problems. Developed new network hardware with advanced features and improved performance. Removed malware, ransomware and other threats from laptops and desktop systems. Rolled out software updates and applied server patches to thwart threats from penetrating networks. Helped streamline repair processes and update procedures for support action consistency. Patched software and installed new versions to eliminate security problems and protect data. Maintained servers and systems to keep networks fully operational during peak periods. Drove operational improvements which resulted in savings and improved profit margins. Learned new skills and applied to daily tasks to improve efficiency and productivity. Developed and maintained courteous and effective working relationships. Administrative and Office works.

Region Iii - Central Luzon, Philippines

 Determined and resolved printer and networked copier outages. Supported team needs with problem-solving abilities. Resolved Internet and wireless and wired network access problems. Tested systems to identify root causes to problems and uncover bugs. Installed application software and upgrades, virus protection, and drivers. Replaced defective components and upgraded office equipment per technology plan. Monitored and logged daily server tasks and reports. Helped department set up equipment for meetings, events and operations.