Engin Sezer Email & Phone Number
@hurriyetemlak.com
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Who is Engin Sezer? Overview
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Engin Sezer is listed as Director Customer Management and Sales at hepsiemlak, a company with 6 employees, based in Istanbul, Istanbul, Turkey. AeroLeads shows a work email signal at hurriyetemlak.com and a matched LinkedIn profile for Engin Sezer.
Engin Sezer previously worked as Director Customer Management & Sales at Hepsiemlak and Project & Product Management Director at Hürriyet Emlak. Engin Sezer holds Bachelor'S Degree, Electrical And Electronics Engineering from İstanbul Teknik Üniversitesi.
Email format at hepsiemlak
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AeroLeads found 1 current-domain work email signal for Engin Sezer. Compare company email patterns before reaching out.
About Engin Sezer
Business acumen in all customer touchpoint operations. Driving commercial strategy in all aspects; forecasting, targetting, pricing, operating and reporting. Leading business intelligence and CRM activities for customer lifecyle management and increasing customer lifetime revenues by setting customer centric KPIs in all touchpoints. Experienced in Investor relations and C-level management. Currently, Leading country wide operations with 100+ employees.ICF Certified Executive Coach- Marketplaces- Classifieds- Sales Strategy- Pricing strategy- Project Management - Product Management - Business Technology - Business Intelligence - Business Analysis- CRM - Customer Service - Customer Retention - Telesales - Customer Retention - Reporting - NPS- Contact Center Technology - Executive management - Listing Algorithms
Listed skills include Project Management, Product Management, It Solutions, It And Business Strategy Alignment, and 34 others.
Engin Sezer's current company
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Engin Sezer work experience
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Director Customer Management & Sales
CurrentActing as Chief Commercial Officer for real- estate classified business in all aspects. That journey started from understanding the product, improved by clarifying the needs and complaints,; then excelled by business intelligence mindset. Finally, it reached satisfactory results by setting right sales funnels and operational expertise. * Improved customer.
Project & Product Management Director
- Managing Product and Project Management directorate, consists of 2 direct report managers and 12 indirect specialist. Putting new products on the market and simplifying the existing ones are the main duties of the.
- Established new page Emlak Projeler
- Implemented Cloud PBX system
- Replaced invoicing mechanism for flexibility
- Corrected conversion reporting KPI and boost it by 20% via usability
- Developed gated decision mechanism for prioritization
Selfcare Excellence Manager
- Leading selfcare excellence & customer operations solutions team, which consists of product owners, project managers and business analysts, running business of customer service touchpoint channels like IVR, SMS.
- Leveraged self-service usage up to 80% of calls on IVR channel
- Initiated natural language understanding IVR in a success based payment model
- Compressed contact center establishment project timeline from months to weeks while reducing the investment costs by hundred-thousands of dollars, raised 3 contact centre sites in only 6 weeks
- Slashed unit call costs 10% by optimizing technical infrastructure and user interfaces
- Retrench collection operational costs by replacing live agents with autodialers
System Solutions Executive
- Accountable for searching new ideas and vision their investment costs, time to deliver, contribution to business needs and risks. Became single point of contact for “How”, Coordinated and managed flawless communication.
- Saved hundred-thousands dollars of licensing costs by increasing utilization
- Delivered call concierge solution with a half budget of Vodafone groups’ offer
- Doubled up number of contact center agent seats while establishing new sites
- Implemented 1st joint venture outbound call center project with NN Hayat
- Coordinated business continuity management certification process
System Solutions Senior Specialist
Global Product Support Engineer / Team Leader
- Providing support to Nortel (then AVAYA) partners like BT, AT&T etc. on Enterprise multimedia systems globally. Team leading global support engineer for the enterprise IVR, CTI, PBX and ACD technologies.
- Took part in 2 months Richardson, TX training program
- Developed support business in Nortel, Istanbul local office by gaining trust of NA and APAC regions’ layer 1 support engineers
- Managed escalations, collaborated not only local team but also NA, APAC and EMEA support teams.
Engin Sezer education
Bachelor'S Degree, Electrical And Electronics Engineering
Master Of Business Administration - Mba, Business Administration And Management, General
Education record
Frequently asked questions about Engin Sezer
Quick answers generated from the profile data available on this page.
What company does Engin Sezer work for?
Engin Sezer works for hepsiemlak.
What is Engin Sezer's role at hepsiemlak?
Engin Sezer is listed as Director Customer Management and Sales at hepsiemlak.
What is Engin Sezer's email address?
AeroLeads has found 1 work email signal at @hurriyetemlak.com for Engin Sezer at hepsiemlak.
Where is Engin Sezer based?
Engin Sezer is based in Istanbul, Istanbul, Turkey while working with hepsiemlak.
What companies has Engin Sezer worked for?
Engin Sezer has worked for Hepsiemlak, Hürriyet Emlak, Vodafone, and Nortel Netas.
How can I contact Engin Sezer?
You can use AeroLeads to view verified contact signals for Engin Sezer at hepsiemlak, including work email, phone, and LinkedIn data when available.
What schools did Engin Sezer attend?
Engin Sezer holds Bachelor'S Degree, Electrical And Electronics Engineering from İstanbul Teknik Üniversitesi.
What skills is Engin Sezer known for?
Engin Sezer is listed with skills including Project Management, Product Management, It Solutions, It And Business Strategy Alignment, Contact Center Technology, Business Process Improvement, Business Strategy, and Business Development.
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