Joseph Raphael

Joseph Raphael Email and Phone Number

Chief Technology Officer @ METRO BRAZIL | ShopifyPLUS Partner | Commerce AI | PMI-PBA® | PMI-ACP® @ METRO BRAZIL
Joseph Raphael's Location
Dubai, United Arab Emirates, United Arab Emirates
About Joseph Raphael

Driven by a passion for innovation, I remain deeply involved in hands-on coding and exploring new platforms. My dedication to evolving my experience tech stack is evident in my work with tools like Kubernetes, Droplets, Javascript, and Liquid Ruby. I prioritize streamlining large-scale distributed systems and guiding teammates in adopting new tools and best practices.My experience in the Shopify e-commerce platform spans from pioneering initiatives to optimizing existing platforms for enhanced performance and scalability. Collaborating closely with stakeholders, I've developed comprehensive solutions tailored to meet the demands of the rapidly evolving digital marketplace. From implementing robust backend systems to crafting seamless user experiences, I prioritize innovation and efficiency at every stage of development.In addition to driving technical excellence, I've been actively involved in shaping the strategic direction of e-commerce ventures, leveraging data-driven insights and market trends to inform decision-making. Whether it's navigating regulatory landscapes, optimizing conversion funnels, or enhancing security measures, I thrive on the multifaceted challenges inherent in e-commerce endeavors.

Joseph Raphael's Current Company Details
METRO BRAZIL

Metro Brazil

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Chief Technology Officer @ METRO BRAZIL | ShopifyPLUS Partner | Commerce AI | PMI-PBA® | PMI-ACP®
Joseph Raphael Work Experience Details
  • Metro Brazil
    Chief Technology Officer
    Metro Brazil Nov 2023 - Present
    Riyadh, Sa
    As Metro Brazil's CTO, I lead the technical development and implementation of our e-commerce platform, ensuring it is robust, scalable, and aligned with industry standards. I drive innovation by leveraging emerging AI technologies to deliver the best e-commerce user shopping experience in the region.
  • Line Kuwait
    Technical Manager
    Line Kuwait Jul 2021 - Nov 2023
    Al Sharq , Al Asimah, Kw
    Led a diverse team within a prominent technical firm in Kuwait, I collaborate with various sectors, including entrepreneurs, SMEs, public entities, and government bodies, to conceive, develop, launch, and expand innovative solutions.Responsibilities:- Setting and enforcing robust technical standards and processes.- Guiding the System Analysis team across pre-development projects.- Spearheading MVP development initiatives.- Crafting and submitting tender technical BOQ documents for governmental compliance.- Continuously updating our technology stack and team expansion.- Supervising the DevOps deployment team to ensure security and performance requirements are met.Goals Achieved:- Successfully delivered multiple governmental tenders.- Established a strong in-house technical team through strategic hiring and reallocation.- Updated project technical stages to align with the latest technology stack and standards.- Transitioned UX design and prototyping processes to Figma.- Pursued a Master's in Machine Learning, conducting an ML-based project for thesis research.- Implemented a functional Machine Learning Model using Google Vision API and Google Cloud Storage.- Directed the planning, management, and development of an innovative IoT vehicle-sharing solution (eFly).Projects:- SBFC (State Bureau of Financial Controllers)- DGCA (Directory of Civil Aviation)- GCCCAC (G.C.C Commercial Arbitration Centre)- KIF (Kuwait International Fair)- UFM (United Facility Management)- Department of Islamic Affairs and Charitable Activities (Dubai)- JECCD (Jafaria Endowment Charitable Council of Dubai)- NCED (National Center for Education Development, Kuwait)- MOE (Ministry of Education, Kuwait)- MOI Sahel Application (Kuwait)- KGL LOGISTICS K.P.S.C- Roadz Application- Brandatt Application- Taw9eel Application- Trolley.com.kw- RideRove- SADAD Payments- Mashkor- OCS (Omniya Collection System)- Al-Ojeiry Center- E-Fly IoT Application
  • Line Kuwait
    Technical Team Lead
    Line Kuwait Jan 2020 - Jul 2021
    Al Sharq , Al Asimah, Kw
  • Line Kuwait
    Senior Business System Analyst
    Line Kuwait Jun 2018 - Dec 2019
    Al Sharq , Al Asimah, Kw
    - Preparing and filing tender BOQ documents and technical compliance.- System analysis and requirements gathering.- Develop detailed complex software requirements documentation and prototypes.- Perform GAP analysis.- Research and development of new technologies and APIs.- Prepare needed software architecture documents from, flow charts, process maps, use case scenarios and ERD diagrams.- Execute, review, and approve QA/QC reports for the product developed.
  • Efly Mobility
    Chief Technology Officer
    Efly Mobility Jul 2022 - Jul 2023
    - Spearheaded the development of eFly's micro-mobility platform establishing it as the pioneering solution in Kuwait's market.- Integrating a robust MVC structure on AWS infrastructure under a SaaS model powered by Python, Kotlin, and Swift, ensuring top stability and 99.9% uptime for IoT devices and backend servers. This infrastructure efficiently handled ride requests and tracking functionalities.- Worked with ZAIN Kuwait to integrate their M2M SIM Card with our IoT devices using their 5G network covering Kuwait.- Took charge of planning, developing, designing, and launching the solution in Kuwait, achieving significant market penetration as the first-of-its-kind offering.- Leveraged business intelligence tools and heatmap tracking to enhance decision-making processes, resulting in optimized fleet management and demand forecasting.- Led continuous development and testing efforts, with new features rolling out monthly, ensuring the platform remained innovative and competitive.- Conducted extensive market research in collaboration with regional competitors (Dubai, KSA), analyzing user trends specific to Kuwait and aligning technological initiatives with local government regulations and business objectives.- Integration and training of Captive AI machine-learning model, an AI tool utilized for scooter parking verification and user behavior analysis, further enhancing the platform's functionality and user experience.- Prepared a pitch deck for investors, and secured a pre-seed round investment that will take the company expansion to more markets in the region.
  • Kuwait Oil Company
    Information Technology Software Engineer
    Kuwait Oil Company Jun 2017 - May 2018
    Ahmadi, Kw
    Tasks & Responsibilities :- Handling the DODSAL joint project with the KOC office in Kuwait.- Preparing bidding offers / technical proposals on IT-related Tenders BOQ and systems.- Advice on Systems and platforms suitable for management requirements.- Develop technical documents with SOW.Projects :- KOC/DODSAL office building- Al Zour New Refinery Project
  • Sarmady - A Vodafone Company
    Business Analyst
    Sarmady - A Vodafone Company May 2016 - Apr 2017
    Giza, Cairo, Eg
    Handling the analysis, technical requirements gathering, and solution development for one of the leading entertainment news platforms using the latest developments technology standards.Tasks & Responsibilities :- System analysis and requirements gathering.- Suggest features that improve upon the current solution.- Follow the SCRUM sprint cycles for the required features to be implemented.- Supervise the development team to ensure a clean code and performance best practices implementation.- Check QA/QC weekly reports on the solution.Goals Achieved:- Improved an already very successful entertainment news application successful in terms of performance, design, and features.- Improved my technical knowledge with Babel JS compiler.Projects :- Filfan.com (Platform)
  • Jefe Technologies
    Senior Software Engineer
    Jefe Technologies Aug 2015 - Apr 2016
    Tasks & Responsibilities :- Developing the software requirements specification (SRS) document for the projects.- Assist the development/implementation team in the project.- Working on implementing and enhancing eComchain B2B2C e-commerce platformProjects :- Qatar Dine- Tubecare International
  • Uber
    Software Engineer
    Uber Dec 2014 - Jul 2015
    San Francisco, California, Us
    I worked as a part of a great technical team, our main task was coming up with technical solutions and analysis for the marketing team's ideas to improve the services provided for Uber customers in Egypt.Tasks & Responsibilities :- Analyzing the proposed idea and matching it with the available solutions.- Help develop custom solutions from the technical analysis made.- Direct communication with the US-based development team.- Testing and bug reporting for beta releases of the developed solution before going into the production phase.- Set up a support mail ticketing system for local Uber CS agents.Projects :- Uber TukTuk- Uber So7oor- Adding Arabic RTL support to the Uber Driver app
  • Alex Technology
    Senior Network Engineer
    Alex Technology Nov 2012 - Nov 2013
    Eg
    Tasks & Responsibilities :- Installing computer LAN/WAN networks for business-tire clients.- Leased line network configuration- Working with 3rd-parties ISP (TeData, Vodafone)- Connecting business branches via a VPN data connection.- Administrating on-site servers (Linux)Goals Achieved :- CCNA certificateClients :- RE/MAX AVALON- Alexandria University- Ministry of Foreign Affairs- National Bank of Egypt
  • Alex Technology
    Junior Network Engineer
    Alex Technology Oct 2012 - Oct 2013
    Eg
    Goals Achieved :- CCENT certificateClients :- Abrag real estate company- Al Sarh Real Estate Company
  • Nokia
    Symbian Developer
    Nokia Sep 2011 - Aug 2012
    Espoo, Southern Finland, Fi
    Internship for the Nokia MENA team as a Java 2 Micro Edition developer for Symbian OS Apps, I was selected as an "Innovator" in the "Nokia Calling All Innovators" campaign in 2011. I was offered an internship 1-Year contract to work remotely on Arabic products with the Nokia MENA development team in the UK.I participated in developing the Arabic version of the Symbian Calendar Organizer and Calculator applications.I conducted QC tests on multiple applications before the production release on the Ovi store.
  • Information Technology And Services Co. (Itsc)
    Software Engineering Trainee
    Information Technology And Services Co. (Itsc) Feb 2012 - May 2012
    Cairo, Eg
    3-Months training period as an Undergraduate software engineerTasks & Responsibilities :- Requirement gathering- Project-needs analysis- Writing technical SRS documents- Troubleshooting software issues and bug reporting- Working closely with the development team to ensure the implementation of the project.Projects :- The Ministry of Higher Education and Scientific Research- Egypt Post
  • Information Technology Industry Development Agency, Itida
    Software Engineering Trainee
    Information Technology Industry Development Agency, Itida Jan 2011 - Mar 2011
    Cairo, Eg
    3-Months training period as an Undergraduate software engineerTasks & Responsibilities :- Requirement gathering- Writing technical SRS documents- Troubleshooting software issues and bug reporting- Working closely with the development team to ensure the implementation of the project.Projects :- The Ministry of Higher Education and Scientific Research

Joseph Raphael Education Details

  • Arab Academy For Science, Technology And Maritime Transport
    Arab Academy For Science, Technology And Maritime Transport
    Machine Learning
  • Arab Academy For Science, Technology And Maritime Transport
    Arab Academy For Science, Technology And Maritime Transport
    Software Engineering

Frequently Asked Questions about Joseph Raphael

What company does Joseph Raphael work for?

Joseph Raphael works for Metro Brazil

What is Joseph Raphael's role at the current company?

Joseph Raphael's current role is Chief Technology Officer @ METRO BRAZIL | ShopifyPLUS Partner | Commerce AI | PMI-PBA® | PMI-ACP®.

What schools did Joseph Raphael attend?

Joseph Raphael attended Arab Academy For Science, Technology And Maritime Transport, Arab Academy For Science, Technology And Maritime Transport.

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