Joseph Raphael Email & Phone Number

Riyadh, Sa

As Metro Brazil's CTO, I lead the technical development and implementation of our e-commerce platform, ensuring it is robust, scalable, and aligned with industry standards. I drive innovation by leveraging emerging AI technologies to deliver the best e-commerce user shopping experience in the region.

Al Sharq , Al Asimah, Kw

Led a diverse team within a prominent technical firm in Kuwait, I collaborate with various sectors, including entrepreneurs, SMEs, public entities, and government bodies, to conceive, develop, launch, and expand innovative solutions.Responsibilities:- Setting and enforcing robust technical standards and processes.- Guiding the System Analysis team across pre-development projects.- Spearheading MVP development initiatives.- Crafting and submitting tender technical BOQ documents for governmental compliance.- Continuously updating our technology stack and team expansion.- Supervising the DevOps deployment team to ensure security and performance requirements are met.Goals Achieved:- Successfully delivered multiple governmental tenders.- Established a strong in-house technical team through strategic hiring and reallocation.- Updated project technical stages to align with the latest technology stack and standards.- Transitioned UX design and prototyping processes to Figma.- Pursued a Master's in Machine Learning, conducting an ML-based project for thesis research.- Implemented a functional Machine Learning Model using Google Vision API and Google Cloud Storage.- Directed the planning, management, and development of an innovative IoT vehicle-sharing solution (eFly).Projects:- SBFC (State Bureau of Financial Controllers)- DGCA (Directory of Civil Aviation)- GCCCAC (G.C.C Commercial Arbitration Centre)- KIF (Kuwait International Fair)- UFM (United Facility Management)- Department of Islamic Affairs and Charitable Activities (Dubai)- JECCD (Jafaria Endowment Charitable Council of Dubai)- NCED (National Center for Education Development, Kuwait)- MOE (Ministry of Education, Kuwait)- MOI Sahel Application (Kuwait)- KGL LOGISTICS K.P.S.C- Roadz Application- Brandatt Application- Taw9eel Application- Trolley.com.kw- RideRove- SADAD Payments- Mashkor- OCS (Omniya Collection System)- Al-Ojeiry Center- E-Fly IoT Application

Al Sharq , Al Asimah, Kw

Al Sharq , Al Asimah, Kw

- Preparing and filing tender BOQ documents and technical compliance.- System analysis and requirements gathering.- Develop detailed complex software requirements documentation and prototypes.- Perform GAP analysis.- Research and development of new technologies and APIs.- Prepare needed software architecture documents from, flow charts, process maps, use case scenarios and ERD diagrams.- Execute, review, and approve QA/QC reports for the product developed.

- Spearheaded the development of eFly's micro-mobility platform establishing it as the pioneering solution in Kuwait's market.- Integrating a robust MVC structure on AWS infrastructure under a SaaS model powered by Python, Kotlin, and Swift, ensuring top stability and 99.9% uptime for IoT devices and backend servers. This infrastructure efficiently handled ride requests and tracking functionalities.- Worked with ZAIN Kuwait to integrate their M2M SIM Card with our IoT devices using their 5G network covering Kuwait.- Took charge of planning, developing, designing, and launching the solution in Kuwait, achieving significant market penetration as the first-of-its-kind offering.- Leveraged business intelligence tools and heatmap tracking to enhance decision-making processes, resulting in optimized fleet management and demand forecasting.- Led continuous development and testing efforts, with new features rolling out monthly, ensuring the platform remained innovative and competitive.- Conducted extensive market research in collaboration with regional competitors (Dubai, KSA), analyzing user trends specific to Kuwait and aligning technological initiatives with local government regulations and business objectives.- Integration and training of Captive AI machine-learning model, an AI tool utilized for scooter parking verification and user behavior analysis, further enhancing the platform's functionality and user experience.- Prepared a pitch deck for investors, and secured a pre-seed round investment that will take the company expansion to more markets in the region.

Ahmadi, Kw

Tasks & Responsibilities :- Handling the DODSAL joint project with the KOC office in Kuwait.- Preparing bidding offers / technical proposals on IT-related Tenders BOQ and systems.- Advice on Systems and platforms suitable for management requirements.- Develop technical documents with SOW.Projects :- KOC/DODSAL office building- Al Zour New Refinery Project

Giza, Cairo, Eg

Handling the analysis, technical requirements gathering, and solution development for one of the leading entertainment news platforms using the latest developments technology standards.Tasks & Responsibilities :- System analysis and requirements gathering.- Suggest features that improve upon the current solution.- Follow the SCRUM sprint cycles for the required features to be implemented.- Supervise the development team to ensure a clean code and performance best practices implementation.- Check QA/QC weekly reports on the solution.Goals Achieved:- Improved an already very successful entertainment news application successful in terms of performance, design, and features.- Improved my technical knowledge with Babel JS compiler.Projects :- Filfan.com (Platform)

Tasks & Responsibilities :- Developing the software requirements specification (SRS) document for the projects.- Assist the development/implementation team in the project.- Working on implementing and enhancing eComchain B2B2C e-commerce platformProjects :- Qatar Dine- Tubecare International

San Francisco, California, Us

I worked as a part of a great technical team, our main task was coming up with technical solutions and analysis for the marketing team's ideas to improve the services provided for Uber customers in Egypt.Tasks & Responsibilities :- Analyzing the proposed idea and matching it with the available solutions.- Help develop custom solutions from the technical analysis made.- Direct communication with the US-based development team.- Testing and bug reporting for beta releases of the developed solution before going into the production phase.- Set up a support mail ticketing system for local Uber CS agents.Projects :- Uber TukTuk- Uber So7oor- Adding Arabic RTL support to the Uber Driver app

Eg

Tasks & Responsibilities :- Installing computer LAN/WAN networks for business-tire clients.- Leased line network configuration- Working with 3rd-parties ISP (TeData, Vodafone)- Connecting business branches via a VPN data connection.- Administrating on-site servers (Linux)Goals Achieved :- CCNA certificateClients :- RE/MAX AVALON- Alexandria University- Ministry of Foreign Affairs- National Bank of Egypt

Eg

Goals Achieved :- CCENT certificateClients :- Abrag real estate company- Al Sarh Real Estate Company

Espoo, Southern Finland, Fi

Internship for the Nokia MENA team as a Java 2 Micro Edition developer for Symbian OS Apps, I was selected as an "Innovator" in the "Nokia Calling All Innovators" campaign in 2011. I was offered an internship 1-Year contract to work remotely on Arabic products with the Nokia MENA development team in the UK.I participated in developing the Arabic version of the Symbian Calendar Organizer and Calculator applications.I conducted QC tests on multiple applications before the production release on the Ovi store.

Cairo, Eg

3-Months training period as an Undergraduate software engineerTasks & Responsibilities :- Requirement gathering- Project-needs analysis- Writing technical SRS documents- Troubleshooting software issues and bug reporting- Working closely with the development team to ensure the implementation of the project.Projects :- The Ministry of Higher Education and Scientific Research- Egypt Post

Cairo, Eg

3-Months training period as an Undergraduate software engineerTasks & Responsibilities :- Requirement gathering- Writing technical SRS documents- Troubleshooting software issues and bug reporting- Working closely with the development team to ensure the implementation of the project.Projects :- The Ministry of Higher Education and Scientific Research

Master'S Degree, Machine Learning

Bachelor Of Engineering - Be, Software Engineering