- Primarily responsible for connecting client and Phaedon strategy to delivery and outcomes.- Serve as loyalty marketing group account lead, managing Phaedon’s largest loyalty technology client and Phaedon’s only combination hospitality and airline client.- Manage Phaedon’s technical delivery management function, directing a team of 10 Delivery Managers, managing $33mil in annual revenue, challenged with working on client services teams and leading internal product feature development.- Active member of the Phaedon Management team, championing and actioning on the company’s mission and objectives.- Direct activities for the Agile Release Train (ART) responsible for Phaedon’s proprietary loyalty platform, Tally.- Directly manage average revenue of $15mil per year while driving organic, incremental sales of $5mil per year.- Honored to lead teams that achieve the highest client and employee satisfaction ratings measured by Phaedon.

Responsible for execution, delivery and client relationships for large-scale, digital projects for a diverse client base. Always successful and never the same project twice! Commercial and non-profit clients include UPS, Amtrak, MathWorks, Virginia Tourism Corporation, IDSA, CFA Institute, Chick-Fil-A, CompareNow, Public Interest Registry and ORBIS.

Responsible for building and growing the ICF Interactive Marketing function, to include driving results and building business.

Systems Analyst to Deputy Program Manager, supported DoD clients in mission-critical application development.