Scalevolution provides fractional COO services focused on scaling and/or preparing your operations to scale. We work with small to medium sized businesses who want to take their next big step in their growth trajectory.We also provide consulting services in the areas of process standardization, workforce planning and forecasting and technical product management, design and implementation.

Responsible for accounting, bookkeeping, tax and other financial functions of small private practice (between 1-3 practitioners including founder/clinical director.) Provide strategic direction for administrative and other processes to ensure financial efficiency is maintained.

- Acted as Enterprise Capability Owner for several applications including product selection & design, oversight of development and implementation and performance measurement.- Led the consolidation and transformation of workforce management, planning and command center functions. Facilitated significant growth of these capabilities (4x growth) while holding costs down (12% reduction over 3 years). Collaborated on design, construction and development of best-in-class operations control center to position the company as best-in-industry.- Advised senior leaders regarding operational change initiatives, providing input on financial, staffing, quality and customer experience.- Provided planning leadership on major corporate initiatives.- Spearheaded the acquisition, implementation and adoption of new technologies and processes which help position the company as a premier partner in the health services marketplace.

Build and operate Workforce Management concept within contact center for promotion fulfillment company with operations in rebates, customer service outsourcing and sweepstakes fulfillment.