Law Enforcement Response Analyst At Meta
Current• Bringing operational excellence to a team that handles a large volume of incoming requests from law enforcement, and ensuring that all requests are scrutinised and handled in strict accordance with applicable law, our terms of service, and our law enforcement guidelines.• Clearly responding to process and policy questions from law enforcement, government agencies and internal parties, both in writing and over the phone.• Working with a cross functional team, drive improvements to… Show more • Bringing operational excellence to a team that handles a large volume of incoming requests from law enforcement, and ensuring that all requests are scrutinised and handled in strict accordance with applicable law, our terms of service, and our law enforcement guidelines.• Clearly responding to process and policy questions from law enforcement, government agencies and internal parties, both in writing and over the phone.• Working with a cross functional team, drive improvements to policies and processes to support operations gain.• Maturely handling sensitive issues that include child exploitation, terrorism, a variety of religious and political views, violence and adult content.• Liaison/outreach with Law Enforcement agencies to educate them on how to submit data requests properly, troubleshoot and assist on emergency cases.• Ensuring compliance for European Union data protection laws.• Point of contact in several internal matters, for example: alignment between teams, review of feedback from suppliers, tester of new tools/systems, transparency report to the public, proposal and reviews of new dashboards.• Collecting and presenting data analysis of current case volume also helping to forecast queue status to the team on a monthly basis. Show less
