Miguel Barroso, Msc, Pmp®, Clssbb, Csp®, Csm® Email & Phone Number

Reston, Va, Us

Philadelphia, Pa, Us

+ Responsible for business process improvements that involve all Service Delivery teams in Operations.+ Constantly seeking opportunities to improve people, processes, and systems, including coaching teams in agile and creating a culture of lean thinking.+ Partner with Compliance to develop policies and procedures to ensure a standardized and best in class approach.+ Partner with cross-functional teams with focus in providing holistic business process improvements across Operations.

Philadelphia, Pa, Us

+ Responsible for the overall project management function and management of the PMO processes and functions.+ Lead business-wide process improvement initiatives such as executive reporting standards, change management and job shadowing program across multiple organizations.+ Leading and developing 10+ direct reports dispersed across several offices.+ Overseeing 20+ projects with some ranked as company’s top revenue performers.+ Evangelist of lean thinking and agile methodologies to achieve efficiencies and low COPQ.+ Promoter and passionate about emotional intelligence, non-verbal communication, and problem-solving techniques.

Matosinhos, Pt

+ Responsible for the overall project management function, providing leadership, coordination, and management of the PMO processes and functions.+ Overseeing the portfolio, providing expert knowledge, support and status reporting.+ Promoting best practices in managing interrelated projects and programs to ensure successful delivery.+ Coach for agile methodologies and practices (Scrum, Kanban, XP).+ Alignment with managers for the best approach to introduce agile practices in each team.+ Agile metrics definition to track team performance and build hyper-productive teams.+ Evangelist for agile methodologies and continuous improvement culture and best practices.Speaker at the conference “PMI Portugal 2016”. The event was held in Lisbon, Portugal.

Braga, Braga, Pt

+ Drive organizational transformation from Waterfall to Scrum and CMMI L2 certification.+ Lead Scrum Masters and individual development.+ Agile coach and Scrum Master for several software development teams.+ Architect for management processes and tools (TFS, Sharepoint, Test Manager).+ Establish and implement metrics to measure project performance.+ Develop executive reports.Invited speaker at conference “DevOps and Engineering Best Practices” in 2015 with a keynote from Len Bass, a renowned specialist from SEI. The event was held in Porto, Portugal.Invited speaker at conference "Trends 2015: Quality in Software Development & Services" with a keynote from Kirk Botula, CEO at CMMI Institute. The event was held in Aveiro, Portugal.Invited speaker at a conference on “Software Engineering Trends 2014; services, quality & security” with a keynote from Paul Nielson, CEO at SEI from Carnegie Mellon University. The event was held in Porto, Portugal.Speaker at the conference “Agile Portugal 2014”. The event was held in Leiria, Portugal.Invited speaker at the conference “CMMI Portugal 2014”. The event was held in Porto, Portugal.Invited speaker at conference StepTalks 2013 on "Agility Trends for Dynamic Businesses" with a keynote from Kirk Botula, CEO at CMMI Institute. The event was held in Lisbon, Portugal.

Berlin, De

+ Product Owner and team lead for Lazada® e-commerce shops operating in South East Asia, mainly in Thailand, Malaysia, Indonesia, Philippines and Vietnam. Scrum and Kanban methodologies used and a team size of 30 members.+ Project Manager and Product Owner for Jumia® e-commerce shops operating in Morocco, Egypt and Nigeria. Scrum and Kanban methodologies were used and team size of 25 members.+ Project Manager and Product Owner for Zidora® e-commerce shop operating in Azerbaijan. Scrum and Kanban methodologies used.

Coimbra, Pt

+ Project Manager for a multi-million dollar complex project for the second biggest private bank in Angola namely BFA to replace the Front-end of 150 branches nation-wide with a more flexible and scalable solution. Status meetings with top executive board. Waterfall methodology was used. Team size of 25 members in 3 locations.+ Service Manager for a service unit for critical applications at one of the biggest private banks in Portugal namely BPI. Included was the definition of processes and setting up the unit. Was responsible for a multi-disciplinary team of 10 members.+ Project Manager for several projects for Infineon Technologies® with focus on production business analysis (Front-end, ETL, DB) and with constant contact with teams in Richmond (USA), Villach (Austria) and Regensburg (Germany).+ Participated in a task force that operated in Taiwan for Inotera Memories, Inc. with focus on improving performance of critical applications for manufacturing processes.Invited speaker at the International Week “ISMAI / Extensão Cultural 2009” on the topic “Software Engineering and Quality”. The event was held in Porto, Portugal.

+ Developer for projects for Vivo® with HQ in Brazil which was a joint venture between Telefónica® and Portugal Telecom®.+ Front-end development in Java/JSP with expertise in XML related technologies.

Master'S Degree, Computer Science

Associate'S Degree, Project Management

Bachelor'S Degree, Computer Science