As the Head of Operations and Engineering at RMD Construction and Services Pvt. Ltd., I lead strategic planning, operations management, engineering oversight, administrative leadership, people management, stakeholder engagement, and performance analysis to drive organizational success.Strategic Leadership:Develop and implement strategic plans for operational excellence and long-term growth.Provide visionary leadership to foster innovation and continuous improvement.Operations Management:Oversee day-to-day operations, ensuring projects meet deadlines, budgets, and quality standards.Implement process improvements to optimize productivity.Engineering Oversight:Lead design, development, and execution of construction projects.Provide technical expertise and guidance on engineering methodologies and cost-effective solutions.Project Management:Direct multi-disciplinary project teams to successful outcomes.Identify risks and implement mitigation strategies for project success.Quality Assurance and Compliance:Establish and enforce quality assurance processes to maintain excellence.Ensure compliance with safety regulations and environmental policies.Administrative Leadership:Manage procurement, logistics, and facilities to streamline operations and reduce costs.People Management:Lead and develop a high-performing team, encouraging collaboration and growth.Conduct performance evaluations and provide feedback for career development.Stakeholder Engagement:Build strong relationships with clients, suppliers, and regulatory agencies.Represent the company at industry events to promote capabilities.Performance Analysis and Reporting:Monitor key performance indicators and financial metrics to identify improvement opportunities.Prepare regular reports for senior management.In summary, as the Head of Operations and Engineering, I bring strategic leadership, technical expertise, and strong managerial skills to drive the success of the company.

Working as a Lead Manager Civil (BZC) Punjab province, (BS-18) Overall responsible for all kind of Civil and all Engineering works to be done or work in progress in Business Zone Central (BZC) Punjab. Also, Responsible/ Managed administrative activities, Event management, Guest House Management, and special tasks. Anticipate future maintenance needs and plan to meet them with effective cost control and durability of structures. Execute Operational Guidelines Making effective PC-I for every allocated project and ensuring that timelines are met as per the project management cycle. Closely monitor the performance of the outsourced activity as per established contract. Undertake Performance Management To develop strong analytical and problem-solving skills, as well as the ability to communicate effectively with team members, clients, and other stakeholders to successfully deliver complex civil engineering projects.Initiative Taken: Being Lead in Zone (Punjab), worked on Team Development by developing strong analytical and problem-solving team by conducting regular training's, Coaching/ teaching Software’s (AutoCAD), Advance techniques, material usage, knowledge sharing sessions and market professionals to enhancing their skills and professional behaviours to successfully deliver complex civil engineering projects with available resources Digitalis all record of by maintaining it with time to time to plan batter in all type of project by putting advancement in feasibility reports Introduce digital measuring tools to maintain Measurement Books (MB’s) for transparency and accuracy in working System improvement by initiating system diagnostic tool and review process from all stakeholders including contractors, Lead, on-ground-teams, and other departments. Open Sitting concept in Zonal Office, for better coordination, energy saving in team. Improved customer experience by provide state of the art facilities in Guest housesDetail available in CV.

 Devise an Extensive Maintenance Strategy: Execute comprehensive maintenance strategy for the conservation of PTCL edifices and residential colonies with appropriate arrangement of personnel, materials and equipment to obtain optimum employee satisfaction. Anticipate future maintenance needs and plan to meet them with effective cost control. Execute Operational Guidelines Practice the operational guidelines for allocation of resources, meeting targets in accordance with an overall vision and strategy of the Company. Making effective PC-I for every allocated project and ensuring that timelines are met as per the project management cycle. Develop and Monitor Outsourcing Activities Assess and evaluate potential opportunities for outsourcing administrative services e.g. RRU services, HVAC works etc. Closely monitor the performance of the outsourced activity as per established contract. Undertake Performance ManagementMAJOR PROJECTS: Construction of New Story at PTCL Contact Center, Wafaqi Colony Dana Sigh wala (Provision of additional story for expansion of contact center) under the projected work (36.89 Millions), has been completed and satisfactory.  Preparing Feasibility report, B.o.Q’s and drawings for Restroom Project across the region of LTR-S & LTR-N and compilation of whole Zone. Preparing Feasibility report, B.o.Q’s and drawings for Medical Centers Project across the region of LTR-S & LTR-N and compilation of whole Zone. Preparing Feasibility report, B.o.Q’s and drawings for Space Optimization across the region of LTR-S & LTR-N and compilation of whole Zone. Preparing all type of R&M BoQ for PTCL Exchanges and colonies. FEATURES/EXPERTISE & RESPONSIBILITIES: Planning of all Civil related Projects.  Prepare feasibility reports on Mega/Major Projects. Identify the requirements and specifications for all civil works. Preparing and Managing Budget of Projects.

 Planning of all Civil related Projects.  Prepare feasibility reports on Mega/Major Projects. Identify the requirements and specifications for all civil works. Preparing and Managing Budget of Projects. Verifying and preparing B.O.Q's and M.B's accordingly. Prepare progress reports regarding all works/Projects from time to time. Quality control of Supplied items/materials. Supervised Measurements and Physical verification. Ensure timely completion of projects. AutoCAD (Architectural Planning). Prepare files and necessary documents for payments. Takes decisions on site. Coordination with different wings and Regions of PTCL-BZC. Verification and scrutiny of Bills of civil works. Preparation of Pre-Tender documents and correspondence with Vendors in execution. Writing official Mails and letters to other departments and vendors regarding Development projects. Rectification of day-to-day complaints relating to civil, plumbing and joinery works.  Preparing and maintaining the Measurement Book (M.B) of all Civil Works. Preparation and Submission of Weekly Progress Reports. Any other duty assigned by the seniors from time to time.

Responsible for all kinds of Engineering works, Renovation/ Rehabilitation of Old (108 years) Buildings, Building Maintenance and Repair, Designed a Dustproof chemistry Lab up to PhD levels of study and research, New Construction of academic block, preparation of annual Budget for all kind of engineering works.