Ramy Mohamed Abdallah, Pmp® Email & Phone Number

Tanta, Al Gharbiyah, Egypt

Main Role and Responsibilities:• Leading the design, optimization, and implementation of the IT service management processes for Incident Management, Problem Management, Change Management, Service Request.• Manage IT staff by recruiting, training & coaching employees, communicating job expectations and appraising their performance.• Design, develop, implement and coordinate systems, policies and procedures.• Collaborating with Service Management teams to develop detailed… Show more Main Role and Responsibilities:• Leading the design, optimization, and implementation of the IT service management processes for Incident Management, Problem Management, Change Management, Service Request.• Manage IT staff by recruiting, training & coaching employees, communicating job expectations and appraising their performance.• Design, develop, implement and coordinate systems, policies and procedures.• Collaborating with Service Management teams to develop detailed planning activities and coordinating efforts to ensure successful implementations.• Ensure security of data, network access and backup systems strategy • Act in alignment with user needs and system functionality to contribute to organizational policy• Handle business-critical IT tasks and systems administration• Identify problematic areas and implement strategic solutions in time• Audit systems and assess their outcomes• Preserve assets, information security and control structures• Handle annual budget and ensure cost effectiveness for the IT department.• Ensuring company policies are followed in affairs related to IT department. Show less

Tanta, Al Gharbiyah, Egypt

• Manage information technology and computer systems Department. • Manage IT staff by recruiting, training & coaching employees, communicating job expectations and appraising their performance• Plan, organize, control and evaluate IT and electronic data operations• Design, develop, implement and coordinate systems, policies and procedures• Ensure security of data, network access and backup systems strategy • Act in alignment with user needs and system functionality to… Show more • Manage information technology and computer systems Department. • Manage IT staff by recruiting, training & coaching employees, communicating job expectations and appraising their performance• Plan, organize, control and evaluate IT and electronic data operations• Design, develop, implement and coordinate systems, policies and procedures• Ensure security of data, network access and backup systems strategy • Act in alignment with user needs and system functionality to contribute to organizational policy• Handle business-critical IT tasks and systems administration• Identify problematic areas and implement strategic solutions in time• Audit systems and assess their outcomes• Preserve assets, information security and control structures• Handle annual budget and ensure cost effectiveness for the IT department.• Ensuring company policies are followed in affairs related to IT department. Show less

Shebin El Kom, Al Minufiyah, Egypt

Main Role and Responsibilities:Set IT plan for all Group companies.Set Annual Budget.Monitor the performance of servers, software and hardwareDesign, develop and implement policies and procedures for all systemsMonitor Backup and Disaster Recovery For all Systems and serversLead IT team to execute Weekly and monthly plan and tasksERP Project managerRecycling plants project manager ( it affairs related )

Shebin Elkom

Main Role and Responsibilities:Establish Infrastructure by Installing servers, devices and FirewallsMonitor the performance of servers, software and hardwareDesign, develop and implement policies and procedures for all systemsManaging Backup and Disaster Recovery For all Systems and serversLead technical team to execute Weekly and monthly it plan setAssist IT Manager on Plan and new technologiesERP Project managerRecycling plants project manager ( it affairs… Show more Main Role and Responsibilities:Establish Infrastructure by Installing servers, devices and FirewallsMonitor the performance of servers, software and hardwareDesign, develop and implement policies and procedures for all systemsManaging Backup and Disaster Recovery For all Systems and serversLead technical team to execute Weekly and monthly it plan setAssist IT Manager on Plan and new technologiesERP Project managerRecycling plants project manager ( it affairs related ) Show less

manage and plan IT department to develop my company work

Shebin Elkom

Shebin El-Kom

Egypt - Shebin El-Kom

- First level of infrastructure Support.- Setup new switches & Routers and all devices needed for network.- Monitor and maintain network devices for best performance.- install Server OS on new workstations.- Setup Firewall for Branches.- Follow Up Ticketing System for Support Process.

Tanta, Al Gharbiyah, Egypt,

Network EngineerManage Network for company Support implementing Network work for clients

Cairo - Nasr City

- Test and evaluate Customer needs about company provided solutions.- Install & configure Desktop solution for customers all over the country.- Design Layout of Most used windows inside company Solution.- Fix and maintain internal Network and set new Servers.