Junior System Engineer
Current* Install and configure computer hardware, software, networks, and applications.* Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.* Configure new systems and protocols according to company guidelines and employee preferences.* Network monitoring, troubleshooting, and analysis Systems maintenance and troubleshooting Printer maintenance Maintain security, backup, and redundancy strategies, professional experience in IT infrastructure, customer service, and system maintenance.* Regular maintenance of workstations, servers, and network equipment.* Diagnose and troubleshoot system and network problems, software faults, or hardware complications. * Respond to technical support calls from other staff members and communicate how to resolve issues.* Keep a record of issues and solutions to refer back to in future instances.* Rapidly establishing a good working relationship with colleagues and other professionals. * Provide all kinds of IT support and perform any type of task assigned by the senior engineer, Head of IT, Head of operations, editor, and publisher.