Victor Aurelio Freitas Email & Phone Number

Brazil

Working directly with customers, handling invoicing, login issues, marketplace integrations, reporting technical issues to backend engineers, and triaging queries across various departments. Adept at navigating marketplaces, Azure, AWS, and GCP to deliver effective integration solutions. Proficient in leveraging the Elastic Stack, Salesforce, billing platforms, and GitHub for streamlined operations. Committed to ensuring customer satisfaction through clear communication and technical expertise.

Brazil

As a member of the Customer Support team, I utilized a range of software tools, including Zendesk, Jira, Kibana, Excel, and Cloud Application, among others. In my role, I engaged directly with customers and suppliers, responding to their queries and technical requests about the platform's tools and applications for trading.

Brazil

Using both Windows and Mac OS, I registered and assessed the questions and comments submitted by teachers and writers on the Estratégia Concursos website. The team and I analyzed over 3 million data points and results, which were subsequently completed and reviewed.

B.Sc. Cloud Computing, Computer Systems Networking And Telecommunications

On-premise and Cloud subscriptions, IaaS and SaaS, Cloud Storage, Deployments, Kubernetes and Business implications

Data Science, Business/Office Automation/Technology/Data Entry

Data Analytics, Business Intelligence, Office Automation, Data Engineering

Inc Electrical Engineering, Electrical And Electronics Engineering

Completed courses: Probability and Statistics, Digital System, Electronic Circuits, Vector Calculus.