Engy Ali | Experienced Administrative Professional | Expertise in Operations, HR, and Customer ServiceI am a dedicated professional with diverse experience across various industries. Over the years, I’ve held multiple roles, including Data Entry Clerk, Production Supervisor, Health & Safety Officer, and Executive Assistant. I have strong skills in employee management, operations coordination, and customer service.I began my career as a secretary, where I was responsible for managing employee data, following up with site supervisors, and handling office communication. My role involved the use of Microsoft Office and maintaining customer relations.Later, I took on the position of a Production Supervisor and Health & Safety Officer in a clothing factory, where I managed teams ranging from 150 to 450 employees. I was in charge of monitoring attendance, resolving conflicts between workers and supervisors, and ensuring the overall well-being of the production line. I also handled HR-related tasks, from recruitment to payroll processing.My experience also extends to working in customer service for an overseas employment agency. I communicated with clients via phone, Facebook, and WhatsApp, providing information about job opportunities abroad.Most recently, I have worked as an Executive Assistant, utilizing AI tools, Odoo ERP software, and Microsoft Office to streamline business operations. My role included staff coordination, time management, and organizing meetings. I also have a strong background in social media management, where I create daily posts using AI-generated designs to enhance online engagement.