Eng Zhi Zheng Email & Phone Number

Singapore

Singapore

In my role as an Executive at Acestes, I was active in supporting the adoption and implementation of advanced security technologies, streamlining the company's operational processes and enhancing service delivery. My responsibilities included leading the command-and-control center, ensuring seamless operations and rapid response to security incidents. This position allowed me to leverage my technical skills and understanding of IT, contributing to the digital transformation and operational efficiency of the company. My commitment to excellence and continuous improvement in this fast-paced environment underscored the success of our security operations, reflecting my dedication to leveraging technology to safeguard and optimise business processes.

Singapore

As a Retail Associate at Challenger, I was part of a dynamic sales team, providing exceptional customer service and product knowledge in a leading technology retail environment. My role involved engaging with customers to understand their needs, recommending technology solutions that align with their requirements, and ensuring a satisfying shopping experience. This position honed my communication skills, product knowledge, and ability to work under pressure, contributing to the store’s sales targets and customer satisfaction levels. My experience at Challenger was instrumental in developing my understanding of consumer technology trends and the retail landscape, enhancing my ability to connect technology solutions with end-user needs.

Singapore

During my internship at 3M, I specialised in providing CRM support, focusing on Salesforce.com and Salesforce Lightning platforms. I was responsible for diagnosing and resolving issues reported by internal and external users, ensuring the smooth operation of the company's CRM system. This experience allowed me to develop deep expertise in CRM systems, enhancing my problem-solving skills and ability to deliver timely solutions. My role involved close collaboration with the sales and marketing teams, contributing to the optimisation of the CRM platform for enhanced sales performance and customer engagement. This internship was a valuable opportunity to apply my technical skills in a real-world setting, reinforcing my passion for technology and its role in driving business success.

Bachelor'S Degree, Information And Communication Technology

Associate'S Degree, Information Technology

Specialist Diploma, Business Development In Technology