Erin Hoolihan Email & Phone Number

Princeton, New Jersey, United States

• Facilitate in order completion by labeling products in a timely fashion.• Manage production of in demand items by creating a schedule in order to effectively communicate shipping dates to customers.• Procure the appropriate labels from vendors and ensure their accuracy• In times of high volume, assist with other duties in the warehouse such as shipping and packing.

Assist in the facilitation of commercial real estate loan closings from small single family homes to multimillion commercial buildings.Prepare loan documents for closings, assuring accuracy and proper formatting.Reviewing title reports and other documents to ensure internal and legal requirements are met.Assessing completed closing packages to ensure all items are completed.Communicating with clients and others on the progress and requirements of closings.Update and correct document templates as needed.Facilitate the training of new associates.

Written over 3 million dollars worth of reports for the company. Write reports based on compiled data. Assist in resolving formatting issues and troubleshoot inregards to data presentation, as well as preparing new formats.Coordinate with other departments to ensure projects are accurate. Peer review documents to ensure properpresentation.Send reports for review to the clients. Facilitate communication between the company and the clients, addressing any concerns or requests. Preparereports to send to the clients after approval.

Englishtown, Nj

As part of the Web Sales Department, monitor the department’s email account and correspond with clients. Also assist in answer the phone lines and address the client’s request over the phone. Process payments for client’s reservations on their behalf, including managing any payment issues that occur in processing. Resolve client’s concerns or requests by working with the vendor

Manage customer returns as per company policy. Support the front end team by also overseeing customer purchases during peak hours. Answer the phone lines and direct customers to the appropriate department. Also greet customers on the sales floor and address any questions or concerns. Oversee the front end cash box and support cashiers in cash till management, as well as supervise break and lunch times for fellow associates.

Greeted and assisted customers with toy selections in-store, as well as advised customers on our bike selection. Also, consulted with and answered the queries of customers who phoned the department.Provided support to the front end of the store by managing a register terminal as needed. This included handling cash, credit, and check transitions.Kept the department well maintained which included organizing and restocking shelves. Other duties included communicating to management about organization and inventory issues.

Asbury Park

As Intern, create and write original content for the organization’s blog, covering various topics that pertain to the trade show industry and online marketing. This includes implementing SEO strategies for content to increase visibility. Assisting in the management of the organization’s major social media presence including Facebook, Twitter, and Pinterest. Other duties include managing content through Buffer and GroSocial, as well as analytics to assess which content is the most responsive among audience.

Middletown

As Intern, created and wrote original content for the organization and developed promotional marketing tools for distribution to assist in sales and marketing efforts as well as fundraising events. Drove continually for the usage of social media in public relations efforts and built promotional materials for company fundraising events. To assist overall organization cross-department communications helped in aligning firm resources and continually acquired and aligned appropriate resources for the Public Relations Committee.As an Intern, planned and executed special projects assigned by Senior Project Managers and extraneous managerial staff at the organization.

Bachelor Of Arts (B.A.), English Language And Literature, General

Academic Excellence Scholarship, Monmouth University, Fall 2011 to Fall 2012

Bachelor Of Arts (B.A.), English Language And Literature, General

Activities and Societies: Anime and Gaming Organization, Sigma Tau DeltaDean's Scholarship, Drexel University, Fall 2010 to Fall 2011

Bachelor Of Science (B.S.), Psychology

Activities and Societies: Court Art Society, Vice President September 2010 to May 2010

Education record