Eric Nicolas

Eric Nicolas Email and Phone Number

Creative Design Leader | Brand Design | Customer Experience | Brand Innovation | Brand Design Strategy | Design & Construction Management @ Serta Simmons Bedding, LLC
doraville, georgia, united states
Eric Nicolas's Location
Atlanta Metropolitan Area, United States
Eric Nicolas's Contact Details

Eric Nicolas personal email

n/a
About Eric Nicolas

Design creates experience and experience drives business. I believe that experiences must provide benefits, both practical and emotional, to the user. I ground my experiential design work in data (from consumers, operations, and finance) to deliver executable and financially viable initiatives. I think differently about problem-solving by trying to understand the "why" (what are we really trying to solve) before the "how" (the final product). I immerse myself in the experience to seek the emotional need state and desired experience of the user to envision the ideal journey. I embrace rapid ideation and quick concept visualization with collaborative participation and engagement of stakeholders early in the process. I drive internal support and engagement by framing and communicating design concepts in business terms to enable stakeholders to clearly understand the benefits and/or trade-off of each idea supported by commercialization models.My design thinking driven approach and bias for action enables rapid development cycles and fast time to market concepts. My management style promotes high achieving, accountable, connected, and resilient teams able to navigate ambiguity and complexity.

Eric Nicolas's Current Company Details
Serta Simmons Bedding, LLC

Serta Simmons Bedding, Llc

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Creative Design Leader | Brand Design | Customer Experience | Brand Innovation | Brand Design Strategy | Design & Construction Management
doraville, georgia, united states
Website:
sertasimmons.com
Employees:
2530
Eric Nicolas Work Experience Details
  • Serta Simmons Bedding, Llc
    Director International Hospitality
    Serta Simmons Bedding, Llc Jul 2024 - Present
    Atlanta Metropolitan Area
  • Atelier Design Consulting
    Founder
    Atelier Design Consulting Mar 2020 - Present
    Atlanta Metropolitan Area
  • Level 5 Capital Partners
    Director Of Design Programs
    Level 5 Capital Partners Nov 2022 - Aug 2023
    Atlanta, Georgia, United States
    At L5 I established business and design requirements for scaling up new brand concepts. I also led the prioritization and alignment of brand needs and objectives with multi-business functions and C-suite executive to align around a common goal. I developed and implemented a product life cycle program management and I Introduced new design processes to support at-scale brand development. I mentored team members to improve the cohesiveness, accountability and performance of the team.
  • Ihg
    Director Of Design & Architecture
    Ihg Mar 2015 - Dec 2019
    Atlanta
    Translated Marketing brief into consumer design experiences and gesturesLed the development of concepts to franchise ready for Holiday InnRe-envisioned meeting experience for Crowne Plaza Led the transition from concept to franchisee ready for Staybridge Suites prototypeLed design trade-offs initiative to meet budget and timeline targetsLed the transfer of initiative to internal operation teams & Franchisees Consumer tested & validated concepts
  • Ihg
    Director Of Innovation & Design-Global Brand Leadership Marketing
    Ihg Oct 2012 - Mar 2015
    Atlanta
    Identified and presented consumer trends to executivesExplored potential innovation territories to strengthen and differentiate the brands Developed global brand innovation road maps for Crowne Plaza Hotels & Resorts and Holiday InnConsumer tested conceptsIdentified best concepts bundles versus consumer benefits and ROIRegionalized conceptsSocialized concept with Executives and internal departments (IT, HR, Operation, Design)
  • Intercontinental Hotels Group (Ihg®)
    Director-Global Brand Management Holiday Inn Family Of Brands
    Intercontinental Hotels Group (Ihg®) 2009 - Oct 2012
    Atlanta,Ga
    Led translation of business requirements & consumer insights into guest experiences road mapsSocialized guest experience road map with internal & external stakeholdersTranslated consumer experience map into actionable initiativesLed the development of new Food & Beverage offer and guest experience resulting in turning lost revenue departments into profitable departments
  • Ihg
    Director-Global Brand Mangement Crowne Plaza Hotels & Resorts
    Ihg Jun 2008 - Jan 2009
    Atlanta,Ga
  • Ihg
    Global Director-Brand Innovation-Intercontinental Hotels And Resorts
    Ihg Jan 2005 - Jun 2008
    London, United Kingdom
    Part of the global team of 5 who worked on the repositioning of the brand. The repositioning strategy Included global portfolio performance assessmentBrand real estate development location recommendationsBrand Resort developmentCompetitive set performance and guest experience evaluation Identification of segment white spaces and guest experience differentiated territoriesInnovation & Guest Experience road mapBrand Identity
  • Ihg Hotels & Resorts
    Manager Product Innovation
    Ihg Hotels & Resorts Jan 2003 - Jan 2005
    Atlanta, Georgia, United States
  • Ihg Hotels & Resorts
    Senior Plan Reviewer
    Ihg Hotels & Resorts Jul 1998 - Jan 2003
    Atlanta, Georgia, United States

Eric Nicolas Skills

Brand Development Leadership Strategy Product Development Brand Management Marketing Product Innovation Management Design Thinking Hospitality Management Insight Generation Hospitality Industry Marketing Strategy New Product Ideas Innovation Development Strategic Planning Product Concept Customer Insight Hospitality Innovation

Eric Nicolas Education Details

Frequently Asked Questions about Eric Nicolas

What company does Eric Nicolas work for?

Eric Nicolas works for Serta Simmons Bedding, Llc

What is Eric Nicolas's role at the current company?

Eric Nicolas's current role is Creative Design Leader | Brand Design | Customer Experience | Brand Innovation | Brand Design Strategy | Design & Construction Management.

What is Eric Nicolas's email address?

Eric Nicolas's email address is er****@****oup.com

What schools did Eric Nicolas attend?

Eric Nicolas attended Art Institute Of Atlanta, Cite Technique Du Batiment.

What are some of Eric Nicolas's interests?

Eric Nicolas has interest in Children.

What skills is Eric Nicolas known for?

Eric Nicolas has skills like Brand Development, Leadership, Strategy, Product Development, Brand Management, Marketing, Product Innovation, Management, Design Thinking, Hospitality Management, Insight Generation, Hospitality Industry.

Who are Eric Nicolas's colleagues?

Eric Nicolas's colleagues are Reuben Mitchell, Floyd S. Jeffries Jr., Jayveer Chavda, Eit, Masc, Capm, Aaron Gordillo, Juanita Balmores, Austin Justice, Katie Mcglade.

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