Enid Walker Email and Phone Number

• Manage daily workflow.• Monitor the queues to ensure timeliness and integrity of orders.• Review and audit employee work.• Distribute employee errors and discuss methods for improvement.• Instruct new hires and assist with continued learning of current employees.• Answer research questions and assist employees with determining the correct steps in resolving questionable flood zone determinations.• Contact person for some banks.• Track and send monthly billing to clients for adhoc requests.• Complete flood zone determinations and create special exhibits for the client. • Compile and email the daily reports to management and upper management showing previous day’s employee production and expired orders.• Distribute bi-weekly progress reports to employees.• Communicate with the research groups by sending the daily emails with important information for the groups about policy changes, general reminders, and additional information pertaining to daily work. • Assistance with testing new versions of our computer program before updated release.• Answer emails from client services with questions/concerns from clients.