 Management of information and communications technology in the retail, financial and Internet services sectors.  Building and leading cross-unit, multitasking, technical and specialized teams. Wide knowledge of and experience in: Engineering, Product and Services Development, Project and Portfolio Management, Operations, Delivery, IT Infrastructure, Telecommunications and Applications Development. Financial planning, budget and P&L management.  Drafting and implementation of strategic and tactical business plans, support to sales plan development. New business development, corporate restructuring, mergers and acquisitions. Analysis of product life cycles, with proven ability to work effectively at both the technical and business levels. Experience in the engineering and development processes of products and services, managing the delivery of products and services from marketing and sales to operation. Management of application development and maintenance for ERP, e-commerce, products and internet services, applying waterfall and agile methodologies. Leadership of restructuring processes, resulting in improved efficiency and quality of services. Management of high-performance teams, oriented towards goals, results and services.