Enio Almeida Email & Phone Number

London, GB

London, GB

Lisbon, Lisbon, PT

Curitiba, Paraná, BR

• Definition and implementation of governance and back-office processes
• Responsible for the startup evaluation process to guarantee a lean process: from startups prospection to the final investment.
• Support invested startups to develop governance framework, KRI’s and KPI’s to better measure results and align strategy.

Portland, Maine, US

• Responsible for definition and roll out of the ERM (Enterprise Risk Framework) in Brazil, including Risk Governance, AML monitoring tools and procedures, Risk Appetite, Control dashboards, KRI`s and team development.
• Responsible for the project which aims the license approval for payments institutions by the Brazilian Central Bank.
• Lead and train the Brazilian team in order to embed the risk culture and awareness within the organization.
• Member of the Executive Committee.

US

• Responsible for the entire company medical and dental reimbursement process and for the National Registry of Providers, leading a team of 200 employees (Sao Paulo and Rio de Janeiro based).
• Development of standard policies for providers accreditation reducing time spent in the activity in 50%.
• Integration of two areas based in different cities with saving of BRL 100K/month.
• Due to processes reviews, the customer experience was improved, and complaints reduced, achieving 106% of the BSC.
• SAP implementation for reimbursement and national registry providers.

London, GB

• Implementation of a new governance model focusing on risks identification and incident management.
• Key risk indicators definition and implementation to better monitor risks exposures.
• Operational risk management, developing standard policies and procedures.
• Data base system adjustment of operational losses required by the insurance regulatory body in Brazil.
• Effective capital models and ICAAP implementation for operational risks improving management practices.
• Work group member of BACEN (Central Bank of Brazil) for capital allocation and stress tests.

London, GB

• Risk factors reduction, defining indicators and metrics to monitor operational risks and improve controls.
• Corporate governance definition for the development of risk management standard structure within Latin America.
• Planning and implementation of new risk management model and control panel for Latin America.
• Effective analysis and implementation of external, internal audit points and regulatory bodies.
• Operational Risks & Controls management structure implementation in Brazil and Latin America.
• Business risk model implementation for sales quality for Latin America.

London, GB

• Implementation of a governance for Technology projects management at HSBC Insurance Group, comprising technical and financial analysis of technological initiatives to obtain maximum Roi.
• New process creation for the launch of new insurance products.
• New sales platform implementation of the Insurance Group for HSBC Brazil.
• Outsourced services risks management (suppliers) to guarantee excellence.
• Implementation of a customer centric business culture in order to improve business processes using 6 Sigma and Lean. This helped to reduce customer total complaints by half in HSBC Insurance Brazil.

London, GB

• Performance in financial risks mitigation, including market credit, operational, pension and insurance risks, leading operational risks management and developing action plans.
• Critical processes analysis of business (SWOT) and plans implementation for continuous improvement.
• Leading the Insurance team achieved 96% of engagement index.
• Implemented Heatmap and Key Risk Indicators concept in order to enhance controls.

London, GB

London, GB

Executive Program, Strategy And Innovation

Master Of Business Administration - Mba, Project Management

Bachelor'S Degree, Civil Engineering