Lead and manage company resources by supervising administrative and operational personnel in order to ensure optimal company performance. Direct negotiation with suppliers and clients to reach agreements for the company through project management and portfolio expansion.

Administration, organization and management of material and services to national and international suppliers to maintain stocks of the necessary resources for the optimal functioning of the company in Guatemala and United States. Direct negotiation to enhance purchases. Supervision, stock management and execution of low, medium and high impact purchase orders under monitoring of minimum requirements and under urgent requests.Management of client portfolio and billing administration for services provided and payroll administration.

Development and implementation of operational strategies and tactics, KPI’s potentiate base on sales requirement and customer retention. In charge of directing highly effective operations through the management of front-line personnel based on the implementation of actions plans with short- and medium-term objectives.

Effective execution of action plans, development and monitoring ofoperational tactics for compliance and scope of KPI’s in front-line personnel.