Ingy Dabbous Email & Phone Number

Cairo, Egypt

- Managing 4 Product verticals (B2C, B2B, Traders and Warehousing & Operations).- Leading a team of 3 Product Managers.- Work closely with Top Management & Business owners to identify pain points and enhancements needed to achieve top business KPIs.- Drive the long-term strategy, tactics, and delivery timelines, and their reflection in the Product roadmap of each vertical.- Assess releases and Go-To-Market plans for our projects & features, ensuring the north star metric of each project is achieved.- Managing third party partnerships and collaborations.- Working with a cross-functional squad of Product designers, full-stack developers & testers, and data performance managers.

Cairo, Egypt

- Managed the B2C Product vertical to ensure the channel achieves its highest growth potential through Product.- Led a team of 1 Associate Product Manager.- Set the Product roadmap with the APM and the B2C commercial team with quarterly alignments.- Rely on Data analysis & research to define products and services to improve, to achieve the best customer experience.- Working closely with a cross-functional squad of Product designers, full-stack developers & testers, and data performance managers.

Cairo, Egypt

CX & Network Product & Commercial Owner, in addition to VAS services- Led 2 cross-functional squads to implement network & experience projects and VAS projects- Created a BTL & ATL communication plan on network enhancement- Launched network promo for summer 2022 part of the network communication track- Launched the Emergency Units service pilot to enhance customer experience and debt health

Cairo, Egypt

Product & Commercial Owner managing Salefny, 3al Nota & 8 other lending services and voice-complementary products:- Leading a cross-functional squad on enhancement and new projects.- Set the strategy for VAS products with management.- Responsible for VAS revenues, customer base & experience.- Enhance customer eligibility to each VAS service to ensure customer experience & debt health.- Set the revenues and subscribers targets for FY22-23.

Egypt

- Initiated internet connectivity & triple-play proposition for compounds in Egypt- Launched a new portfolio of rate plans for gated communities’ internet- Set the product’s targets and budget for FY20-21 & the internal business workflow- Presented the proposition to compound developers with the Salesforce- Led a technical squad to develop the new internet portfolio & enhance experience for compound customers

Responsible for Vodafone’s ADSL base customers growth, revenues & experience:- Launched up to 16Mbps speeds portfolio.- Launched E-topup payment option for ADSL subscription.- Created targeted and general BTL campaigns for ADSL customers.- Revamped end-to-end customer lifecycle to enhance experience.- Led Technology, Customer Care, Insights and Finance teams in various ADSL projects.- Set the yearly and monthly revenues and subscribers target and its activities plan for FY19-20.

Egypt

Egypt

Egypt

School Of Business

Bachelor’S Degree, Business Administration, Marketing Concentration, 3.86/4 Highest Honors

Activities and Societies: AUC Business Association Peer Advising Leader Program (PAL)

High School

French Baccalaureate