Enmanuel Rodriguez Email & Phone Number

New York, New York, United States

Orlando, Florida, United States

- Lead and manage a team of Salesforce experts and engineers, ensuring the delivery of high-quality, scalable solutions.- Oversee all aspects of Salesforce practice, from initial consultation and strategy development to implementation and ongoing support.- Drive the engineering vision and strategy, aligning technology initiatives with business goals.- Foster a culture of innovation, continuous improvement, and customer-centricity within the team.- Engage with clients to understand their unique challenges and design custom solutions that address their specific needs.

Indiana, United States

• Senior Salesforce developer for 1500+ users licensed on the nCino Commercial Loanmanaged package.• Participated in architectural design discussions and took action to improve the overallperformance of the Salesforce org by refactoring and consolidating multiple flows,process builders, and objects, and leveraging platform event flows to handle record loadasynchronously, which helped to reduce governor limit errors and improve scalability.• Supported implementation and integration of electronic signatures features. Allowingbankers and support staff to quickly collect e-signatures for various loan documents.Signed document data automatically triggers various alerts to staff and moves loansautomatically through required stages.• Principal developer spearheading the synchronization of Agiloft Contract LifecycleManagement Software with our Salesforce contract object, integrating it with theexisting sales workflow.• Assisted in the implementation of Experience Cloud loan customer portal. Createdcomplex reports to track Login SKU Utilization, document requests, and their status.• Worked within agile methodologies and scrum framework to ensure timely and efficientproject execution.

New York City Metropolitan Area

• Salesforce administrator and developer for 600+ users with both Sales Cloud andExperience Cloud licenses.• Administered and configured a highly custom SFDC application for client budgeting &goal tracking on the Salesforce platform with Lighting Components, AppExchangeComponents & Apps and accessed through Experience Cloud pages.• Successfully integrated the organization's Salesforce instance and sub-domains withMarketing Cloud replacing Constant Contact as the organization’s main marketing andcommunications tool.• Administered and configured the Salesforce platform with Lighting Components,AppExchange Components & Apps and Experience Cloud pages• Worked within agile methodologies and scrum framework to ensure timely and efficientproject execution.

New York City Metropolitan Area

• Served as the primary liaison business analyst between advisor group testing initialphase of Salesforce implementation and technical development team, ensuringseamless integration and adoption of Salesforce functionalities.• Conducted needs assessment of the financial team's requirements, translating theminto actionable Salesforce solutions to boost lead conversions and forecasts.• Created and managed feedback loops for users, continuously refining Salesforcefeatures to better align with the financial advising operations.• Set up alerts based on report data to identify Accounts that required customer servicewhich resulted in an increase in sales and a reduction in customer service responsetimes.• Authored detailed user manuals and system documentation, ensuring all team memberscould easily navigate and leverage Salesforce tools effectively.

Greater New York City Area